Scale Customer Success Manager - Pipeline Req

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Join our Wrike Self-Service team as a Scaled Customer Success Manager, where you'll help customers maximize their value from the Wrike platform. You'll manage a high volume of accounts using scalable engagement strategies, driving product adoption, satisfaction, and growth opportunities. How you'll make an impact Customer Success at Scale: Drive success motions for a dedicated pool of customers. Digital Campaigns: Design and execute strategies to enhance product adoption and engagement. Virtual Engagements: Host webinars, "Ask the Expert" sessions, and similar virtual events. Educational Content: Collaborate with internal experts to curate customer education materials. Metrics Monitoring: Track customer health metrics, including retention, product usage, and engagement. Growth Opportunities: Identify upselling and cross-selling opportunities through customer behavior insights. You will achieve your best if you have Education: Bachelor's degree in Business, Marketing, or a related field. Experience: 2-4 years in customer success, digital marketing, or related roles. Skills: Proficiency in customer engagement tools, strong communication and presentation abilities, and analytical problem-solving. Note - This role requires you to work in shift ( 6pm - 2am IST)

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.