Regional Director of Market Operations

The Regional Director of Market Operations (RDMO) is the senior operational leader accountable for market-level performance across a portfolio of clinics. They are responsible for ensuring that we deliver our life-changing care to patients across Colorado, and coach our clinic managers to ensure each clinic reaches its goal. This role exists to ensure clinics are healthy, sustainable, and continuously improving. 

The RDMO leads and develops Clinic Managers, supports operational and clinical excellence, and serves as the connective tissue between local teams and central support functions. This is a hands-on leadership role requiring strong judgment, operational rigor, emotional intelligence, and the ability to lead through change. 

 

Compensation and Benefits: 

• $110,000-$135,000, depending on experience  

• Medical/dental/vision insurance 

• Flexible schedules 

• 401(k) matching 

• PTO 

• Life and disability insurance 

• Yearly CEU reimbursement 

 

Essential Duties and Responsibilities 

 Market Performance & Accountability. RDMOs are fully accountable for region performance, and do whatever it takes to ensure we reach our goals. This might mean jumping in to side-by-side coach a Clinic Manager or Clinic Administrator, partnering with a Department Head to solve a potential clinical quality issue, or visiting referring providers to ensure we have full caseloads. Our key outcomes:  

• Patient access and clinical quality 

• Retention of clinicians and leaders 

• Productivity and staffing health 

• Financial performance and margin discipline 

• Consistent execution of Woven’s operating expectations

Clinic Manager Leadership & Development. RDMOs are responsible for coaching and developing our clinic managers. RDMOs will: 

• Coach Clinic Managers on leadership, problem-solving, and decision-making 

• Reinforce Woven’s leadership competencies in daily practice 

• Set clear expectations and provide direct, timely feedback (clear is kind) 

• Identify and address performance issues early and constructively 

• Develop pipeline of potential leaders 

 

 Operational Excellence & Consistency. RDMOs support operational excellence throughout the organization through coaching, problem-solving, and systems-building. 

• Partner with COO on opportunities across the organization 

• Build and coach on tools and routines that drive repeatable results 

• Partner with across teams to roll out changes, pilots, and new tools 

• Identify breakdowns and opportunities, and co-create solutions 

 

 

Minimum Qualifications (Knowledge, Skills, and Attributes): 

• Ability to hire and develop people. Sources, selects, and hires A-Players to join Woven Care. Coaches people in their current roles to improve performance, and prepares people for future roles 

• Strategic thinking. Makes decisions informed by data, experience, and our operating principles, while connecting the dots between where we’re going and how we need to nudge the organization to get there 

• Organization and Planning. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.  

• Moves with urgency. Moves quickly and takes a forceful stand without being overly abrasive.  

• Calm under pressure. Maintains stable performance when under heavy pressure or stress.  

• Minimum of five years of managerial experience. 

• Deep understanding of clinical systems.  

 

Every day we wake up and our #1 goal is to help every child and family in our community reach their full potential. How? By providing the highest level of therapy and support to every person who walks through our door. Our team works alongside every family to reach a higher level of independence, confidence, and quality of life with our clients. The Shandy Clinic is a private outpatient therapy clinic serving patients across 11 locations in Colorado. We pride ourselves on personalized, individual therapy in a friendly, and supportive environment. In addition to traditional therapy approaches, the clinic also empowers our staff to think outside the box to find creative solutions to help our patients make progress. Our team consists of behavioral analysts, and speech, occupational, and physical therapists who believe in providing excellent care. Our multidisciplinary approach provides an environment that collaborates to support the whole child. We treat a variety of diagnoses including children with autism, pervasive developmental disorders, neurological impairment, orthopedic impairment, and general delays in development.