Payroll Specialist I (Jamaica, New York, US)

Worldwide Flight Services (WFS)

Experience: 1+ yrs
Location: Jamaica, New York, United States
Job type: Full-time

Required skills

ADP
SAP
UKG
Microsoft Excel
Microsoft Word
Microsoft Outlook

About the role

About WFS

Worldwide Flight Services (WFS), a member of the SATS Group, is a leading global air cargo logistics and ground handling company supporting airlines and global trade at the world’s busiest airports. Together, SATS and WFS operate one of the world’s largest aviation services networks, spanning 215+ airports across 27+ countries and 5 continents.

With over 40 years of experience, WFS delivers cargo handling, passenger services, ramp operations, and aviation security with a strong focus on safety, operational excellence, and customer performance.

As the industry continues to grow, WFS is committed to innovation, continuous improvement, and developing the next generation of aviation leaders through hands-on experience, mentorship, and global career opportunities.

Job Summary

The Payroll Specialist is responsible for supporting the payroll processing for hourly employees while ensuring compliance with all applicable federal, state, and local wage and hour regulations. The Payroll Specialist serves as a key point of contact for employee payroll inquiries, resolves pay discrepancies, supports administration of wage garnishments, and supports internal and external audits. The position also provides payroll‑related administrative support and participates in special projects to enhance payroll operations and efficiency.

Responsibilities

Support core payroll processing team with payroll duties such as ensuring accuracy, making necessary corrections, and validating payroll prior to final approval and payment.
Review and resolve employee pay discrepancies in a timely and effective manner.
Respond promptly to employee payroll inquiries and provide clear explanations and resolutions.
Ensure accurate and timely processing of payroll updates, including new hires, terminations, promotions, and pay rate changes.
Maintain compliance with all federal, state, and local payroll, wage, and hour laws, regulations, and best practices.
Support internal and external audits by preparing and providing required payroll records and documentation.
Administer wage garnishments and ensure timely and accurate processing in accordance with legal requirements.
Perform payroll‑related administrative duties, including reporting, filing, and record retention.
Participate in special payroll and HR‑related projects as assigned.
Provide general office administrative support as needed.

Minimum Requirements

Minimum of one (1) year of payroll experience or equivalent related experience.
High School diploma or equivalent required.
Associate’s or Bachelor’s degree in Accounting, Finance, Human Resources, or a related field preferred.
Fundamental knowledge of payroll processes, including payroll preparation, balancing, internal controls, and payroll tax requirements.
Strong organizational skills with a high level of attention to detail and accuracy.
Excellent analytical and problem‑solving skills.
Demonstrated ability to maintain confidentiality and exercise discretion with sensitive information.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) or related software.
Experience with payroll and timekeeping systems preferred, including ADP, SAP, and UKG.
Fundamental Payroll Certification (FPC) strongly preferred.

Preferred Skills

Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to show discretion with confidential information.
Strong verbal and written communication.
Strong supervisory and leadership skills.

Physical Requirements/Working Conditions

Primarily office-based role with extended periods of sitting and computer use
May require occasional standing, walking, and light lifting (up to 15 lbs)
Ability to work in a fast-paced environment with tight deadlines, especially during payroll cycles

Perks & Benefits

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

About Worldwide Flight Services (WFS)

Provides airport ground handling and air cargo logistics services.

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