About the role
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. We're looking for a Product Director APAC, APM to join our ever-evolving Enterprise Product Team and help us unleash the potential of every business.
What you'll own
Demonstrates leadership by establishing and articulating a clear vision of success and how the APM goals and objectives will be achieved within the APAC region.
Prepares and presents product plans for the region. Identifies risks and challenges, opportunities and growth strategies.
Prioritize, create and present product roadmap for the region, working closely with the team, the APAC General Manager and commercial stakeholders as well as providing product's general strategic direction aligned with the global strategy for APMs.
Monitors and understands product's profit and loss statement. Responsible for revenue and profitability of assigned products within the APAC region.
Work with teams to ensure timely delivery and provides business reasons for any changes/revisions made to roadmaps while working closely with the team and stakeholders.
Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Practices open and honest communications with clients.
Collaborates with senior management to provide content for market messages, sales collateral and as needed RFPs (request for proposal).
Manages vendor and partners (payment methods, schemes, aggregators, PSPs, etc.) relationship. Interact, negotiate and lead the team while doing it.
Acts as escalation point for client issues that require product change resolution within the APAC region.
Presents product information and industry thought leadership to external audiences in webinars and client conferences.
Provides presentations to clients during business reviews, prospect briefings and internal group meetings.
Other duties assigned as related
What you'll bring
Experience as a people's leader, managing POs and PMs. Seasoned professional with expertise in the payments industry (acquirers, payment methods, card scheme, merchant, etc.).
Thorough knowledge of APMs (Alternative Payment Methods) products supported, including QR based payments and wallets, BNPL (Buy Now Pay Later), bank transfer, RTP (Real time payments) etc.
Solid understanding of APM regional ecosystem in the APAC region (Northeast and Southeast Asia, India, Australia and New Zealand), new payment flows, as well as relevant consumer, industry, and market trends.
Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner. Effective presentation and interpersonal skills.
Ability to utilize judgment in decision making process and decisions related to job tasks
Ability to communicate effectively with all levels of management in an organized, professional manner
Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients
Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
Analytical, problem-solving skills
Project management skills: ability to prioritize and complete tasks
Leadership and negotiation skills
Mandarin language skills will be advantageous as this role is required to manage and work with Chinese merchants / customers.
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