OSI Digital
Website:
osidigital.com
Job details:
Experience:6-10Years
Job Location–Hyderabad
OSI Digitalis looking for anexperienced and certifiedWorkstation Engineersto join our offshore team. These engineers will provideTier 3 supportfor our enterprise workstation environment, with a focus onAVD (Azure Virtual Desktop),SCCM,Intune,GPO, andAzureinfrastructure. The ideal candidates willpossessdeep technicalexpertisein workstation architecture, includingnetwork protocols,proxy/firewallconfigurations, andenterprise security standards.
Responsibilities
- Experience with SCCM/MECM
- Knowledge of In-Place Upgrade from Win 11 23H2 to 25H2
- Able to run Bridge Calls
- PowerShell Scripting knowledge
- Only Night Shifts
- Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
- Collaborate with internal teams to resolve complex issues involving proxy,firewall, VPN, and network routing.
- Lead orassistin the deployment and maintenance of workstation infrastructure in Azure.
- Maintain documentation, runbooks, and knowledge base articles for support processes.
- Participate in change management, incident response, and disaster recovery planning.
- Provide mentorship and guidance to Tier 1 and Tier 2 support teams.
Required Skills
- 6+ years of experience in enterprise workstation engineering or IT infrastructure support.
- Proven experience with:
- Microsoft Endpoint Configuration Manager (SCCM)
- Microsoft Intune and Autopilot
- Group Policy Management (GPO)
- Windows 10/11 and Windows Server environments
- Strong understanding of:
- Proxy andfirewallconfigurations
- Network protocols (TCP/IP, DNS, DHCP, VPN)
- Azure AD and hybrid identity models
- Excellent troubleshooting and documentation skills.
Preferred Certifications
- Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- ITIL Foundation or equivalent
Click on Apply to know more.