Website:
visarapartners.com
Job details:
JOB DESCRIPTION
Customer : an Investment Banking multinational
Location : Mumbai
Role : WORKPLACE MANGER
RESPONSIBILITIES-
- Manages the office budget and day-to-day office operations across both offices, ensuring high standards.
- Processes office related invoices, deals with invoice queries and liaises with the Global finance team on any issues.
- Closely manages the vendor relationships and associated services and costs.
- Works closely with the LOB and local Leadership to ensure they are informed and knowledgeable on crucial office issues.
- Ensures the ‘social rules’ are clear and employees adhere to them, utilizing minimal signage an is a champion of firm culture.
- Builds solid relationships with vendors and manages the contracts to ensure service levels are maintained and within budget.
- Oversees the vendor workplace staff ensuring they adhere to company policy and are supported to perform at their best.
- Is responsible for site security protocols, security passes, and security-related compliance as well as employee parking on site.
- Drives sustainability and environmentally friendly initiatives
- Work with Lines of Business on office space utilization; arranges workplace desk assessments.
- In conjunction with Corporate Real Estate, manages the ‘tenant’/landlord relationship and is first point of contact for the landlords in both locations and records the interactions as appropriate.
- Builds a solid relationship with the building management and maintenance teams, including:
- Actively manages and oversees all maintenance issues across both offices using ServiceNow. o Managing and reporting all site issues (heat, air-conditioning, water, electric) to the respective
- maintenance team to ensure a swift response.
- o Ensuring the workplaces are safe and compliant; regulatory health and safety reporting and training; fire safety, first aid, defibrillator, and evacuation processes.
- Manages stock inventories across both offices.
- Ensure waste management services, including recycling, are performed effectively.
- Follows firm process for the replacement of office equipment and furniture as required.
- Arranges business cards and orders branded goods through approved vendors.
- Actively manages the health and safety on-site daily and escalates any unresolved issues to the appropriate firm leadership and the Human Capital team.
- Is a trained Fire warden and First Aider on site and responsible for ensuring the office has the legal number of trained wardens and first aiders (at any given time)
- Understands basic food hygiene practices and ensures they are followed on-site.
- Is responsible for emergency notification and business continuity plan measures.
- Actively manages and plans employee wellbeing and engagement initiatives in both offices.
- Manages key onboarding and offboarding tasks.
- Acts consistent with the firm’s corporate social responsibility agenda.
- Delivers internal and external events to an exceptional standard.
Basic Qualifications
- Bachelor’s degree in business, Finance, Hospitality, Office/Facilities Management, Accounting, or Human Capital Management plus 5-8 years of experience or the equivalent.
- Experience leading a 100+ high pace professional services office.
- Up to date with industry best practices and trends related to creating a world-class workplace experience.
- Ability to interpret complex or unique interpersonal relationships.
- Strong attention to detail and accuracy
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Proficient in hospitality and office conference software, Oracle, ServiceNow, and the Microsoft Office product suite.
- Has a strong knowledge of office, facilities, and conference room requirements and technology.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders across all levels of the organization.
- Ability to maintain confidentiality and handle sensitive information with utmost professionalism and discretion.
- Excellent leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective management.
- Well-developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm.
Preferred Qualifications
· Previous experience in a Global Firm is required.
Click on Apply to know more.