Intern, Business Technology

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers
  
  

Responsibilities

We are looking for a Business Technology Intern with technical support capabilities to join our team. In this role, you will primarily focus on working with Workato automations to improve operation processes, while also providing some technical support as needed. You'll collaborate with the team to understand existing workflows and help enhance operational efficiency.

In this role, you will also be responsible to:

• Automation Work (80%)
• Learn and work with Workato automation platform
• Assist with building and modifying automation workflows
• Document automation processes and procedures
• Test automations to ensure they're functioning correctly
• Help identify opportunities for process improvements
• Work with team members to understand business requirements
• Apply Workato best practices to automation development
• Technical Support (20%)
• Assist with basic technical support tasks during peak periods
• Help document common processes in the knowledge base
• Test new technology implementations from an end-user perspective
• Provide general technical assistance to the team as needed
  

Requirements

Qualifications / Experience / Technical Skills

• Currently enrolled in a university program in Business, Information Technology, or a related field
• Interest in business process automation (no prior Workato experience required)
• Basic understanding of how different software systems interact
• Willingness to learn new technical concepts
• Familiarity with common business applications (Google Workspace, Slack, Zoom etc.)
• Basic troubleshooting skills
• Ability to follow technical documentation
  
  

Soft Skills / Personal Characteristics

• Detail-oriented with good organizational skills
• Basic problem-solving abilities
• Good written and verbal communication
• Eager to learn new technologies and processes
• Ability to follow instructions and ask questions when needed
• Collaborative team player
• Interest in improving business efficiency through technology
  
  

(REQ ID: 2030)