PRI Global
Website:
priglobal.com
Job details:
Fulltime role
US Client (US working hours)
Salary : 21 - 23 lacs
- This role is the about WordPress hosting and support contracts.
- Work includes maintenance tasks (plugin/core updates, security, accessibility fixes), content changes, and project-based work such as Sitefinity‑to‑WordPress migrations, theme customization, rebuilds, and multisite improvements.
- Scott does not yet have a fully stabilized workload but expects demand to grow as more sites are migrated.
Initial gaps will be filled through internal Bross Group web developers, SEO collaboration, and migration ramp‑up.
- Client support requests come in through ** and are tracked via Autotask (PSA ticketing tool).
- Tickets are routed to the appropriate resource. A shared Bross Group login is used
- Expect approximately 15 internal client calls per week.
- Initially, this resource will listen in on client calls alongside Riley and the internal point of contact.
- Over time, Scott expects this person to communicate directly with clients as trust is established.
- Clear, professional communication; comfortable being client-facing
- Collaborative and proactive; flags issues rather than waiting to be asked
- Comfortable answering or redirecting questions even when already addressed
- Strong documentation habits
Must-Haves (Technical)
- Strong PHP-based WordPress custom theme development (core of the work)
- Solid CSS and JavaScript experience; ability to work from existing assets
- Experience managing WordPress hosted on Azure Linux environments
- Any Sitefinity experience is a strong plus given the active migration
Technical interview will cover:
- Azure DevOps pull request workflow
- Deployment process and rollback strategy
- Real-world scenarios, not trick questions
candidates can directly reach me at 7093379005 (india number)
Click on Apply to know more.