Key responsibilities
Reliability & observability
- Implement and maintain ingestion monitoring and alerting
- Define SLIs/SLOs for ingestion pipelines
- Track and reduce MTTR and incident recurrence
- Ensure logs, metrics, and alerts are actionable
Automation & CI/CD
- Automate deployment and configuration of ingestion pipelines
- Improve idempotency, retry, and replay mechanisms
- Support CI/CD integration for ingestion assets
- Reduce manual operational effort
Incident & problem management
- Lead root‑cause analysis for major ingestion incidents
- Drive permanent corrective actions
- Maintain and improve runbooks
- Support release and change management
Required skills & experience
- DataOps, SRE, or platform operations
- Strong understanding of distributed data systems
- Experience with monitoring, alerting, and automation
- Familiarity with CI/CD practices
- Ability to work calmly under operational pressure
Success measures
- Reduced MTTR
- Reduced repeat incidents
- Increased automation coverage
- Improved ingestion reliability metrics
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.