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Technical Customer Service Representative

Salary

₹35 - 45 LPA

Min Experience

2 years

Location

Pune

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As a Technical Customer Service Representative, you will be the main point of contact for our customers, providing them with comprehensive support and expertise. Your responsibilities will include troubleshooting technical issues, providing detailed product information, processing orders, and ensuring a high level of customer satisfaction. You will work closely with our engineering and sales teams to understand the technical aspects of our products and effectively communicate them to our customers. Strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer service are essential for this role.

About the company

Woco Group is a leading global automotive supplier, specializing in the development and production of high-quality components and systems for the automotive industry. With a strong focus on sustainability and innovation, Woco has a global footprint with production facilities across Europe, Asia, and North America.

Skills

technical support
customer service
troubleshooting
product knowledge