Assistant Manager - Operations

**Assistant Manager - Operations** * Full-time **Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. **Job Description** JOB TITLE ASSISTANT MANAGER – OPS CONTROL FINANCE & ACCOUNTINGPROCESS General Accounting ProcessPURPOSE The Assistant Manager is responsible for deliverables pertaining to delivery of Month close, Journal entries, Proficiency in recons. Experience in Transfer pricing will be a added advantageWORK EXPERIENCE Around 7 years of experience in outsouring environment across any industry vertical and managing diverse teams of 15+ FTEs Scope of work to include Preparation & Review of journals entries End to end GL activities Should have knowledge of end to end activity on F&A till the reporting process Month close monitoring and reviewing and preparation of reports Analaytical review of the journals including trend analysis  Experience in performing & Managing the R2R process  Manage stakeholder requests & queries Capable of handling multiple countries and ERP’s Should have expert knowledge in Reconciliation process DUTIES / RESPONSIBILITIES Operations• Process management - Responsible for the day to day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projects• Stakeholder engagement - Client Management and deliver key stakeholder projects• Team Management and People Development - Responsible in monitoring the team and regularly motivate and Support the team by providing feedback at regular intervals to ensure their development and with effective rewards and recognition• Knowledge in Transfer Pricing will be an added advantageRisk / Controls• To have a regular review on the associated risks and to ensure sufficient controls are in placeCustomer Satisfaction• Proactive and excellent client management skills in handling service delivery issues or potential delays in achieving deadlines by keeping the relevant parties informed and having regular interaction with the top management and ensuring good CSAT scores• Maintain good working relationship with onshore peers by having regular scheduled callsTransformation, Innovation and Process Improvements• Driving the team to identify areas of improvement in processes owned and ensuring the approval from the management to implement change• Operational Development and Continuous Improvement • Co ordinating with the quality team in ensuring the process improvement in place and improve the quality of the deliverables • Continuously engaging with the team to improve the current BAU and improve the efficiency of the processesQUALIFICATION Qualified Accountant or equivalent professional with minimum 7 Years of relevant experienceSKILL SETSSoft Skills • Recognizes and assesses several likely causal factors or ways of interpreting the information available. • Identifies connections between situations that are not obviously related• Prior experience in Oracle,Hyperion or other reporting tools preferable• Prior experience in working in multiple ERP tools preferable• Should be Proficient in Microsoft office package (Word/Excel/PowerPoint) to delivery day to day operational deliverablesBehavioural Competencies • Decision making ability & Attention to detail • Team players with a ready disposition to learn • Professional mannerisms• Customer Centricity• Commitment and reliability• Versatile and adaptable• Work under tight deadlines and presureCommunication Skills • Communicates complex issues clearly and credibly with widely varied individuals within and outside organization• Uses varied communication methods to promote dialogue and shared understanding• Adapts communication style to handle complex on• the• spot questions from customers or internal stakeholders **Qualifications** Qualified Accountant or equivalent professional with minimum 7 Years of relevant experience **Job Location** Assistant Manager - Operations * Block 10, DLF IT Park, 10th Floor 1/124 Shivaji Gardens, Moonlight Stop Ramapuram Nandambakkam Post, Chennai, India * Full-time

Provider of business process outsourcing services