Fitshield
Company:
https://www.linkedin.com/company/fitshield
Industries: Business Intelligence Platforms
Job details:
Company Description Fitshield is a food intelligence company focused on transforming how people make food decisions to support their bodies. The company aims to close the gap between human biology and food systems, addressing inefficiencies in health and the food economy. Fitshield’s vision is to turn every restaurant menu into a dynamic, data-driven interface that understands individual goals, allergies, culture, and context in real time. Rather than being another health app or food marketplace, Fitshield is building the decision layer for food, empowering consumers, restaurants, platforms, and future autonomous kitchens with trusted food intelligence. The ultimate goal is a future where eating out becomes a data-aligned, health-conscious decision rather than a compromise.
Key Responsibilities
- Research and evaluate SaaS tools based on business requirements.
- Compare multiple solutions on features, pricing, scalability, integrations, and support.
- Coordinate with vendors to understand product capabilities and negotiate the best plans.
- Lead the implementation and initial configuration of selected tools.
- Test workflows and ensure the solution is ready for business use.
- Create SOPs, user guides, and implementation documentation.
- Conduct knowledge transfer and training sessions for operational teams.
- Work closely with the Revenue, Sales, Customer Support, and Product teams to understand business needs.
- Identify opportunities to automate manual processes using technology.
- Provide post-implementation support and coordinate issue resolution with vendors.
Experience with one or more of the following is preferred:
- WhatsApp Business Platforms (AiSensy, Wati, Interakt, etc.)
- CRM platforms (HubSpot, Zoho CRM, Salesforce)
- Automation tools (Zapier, Make, n8n)
- Project Management Tools (ClickUp, Asana, Trello, Jira)
- Communication Tools (Slack, Microsoft Teams)
- Google Workspace & Microsoft Office
Preferred Qualifications
- Bachelor's degree in Engineering, IT, Computer Applications, Business, or related field.
- 1–4 years of experience in Technical Support, Operations, SaaS Implementation, Business Operations, Product Operations, or similar roles.
- Freshers with exceptional analytical skills and strong technical aptitude may also apply.
What Success Looks Like
- Business teams receive the right tools without spending weeks on research.
- Smooth implementation with minimal downtime.
- Clear documentation and successful handover to operational teams.
- Continuous identification of technology that improves efficiency and reduces manual effort.
Why Join Fitshield?
- Opportunity to work directly with leadership on high-impact initiatives.
- Exposure to modern SaaS products and automation technologies.
- Fast-paced startup environment with significant learning and ownership.
- Chance to build expertise in technology implementation and business operations.
Click on Apply to know more.