Exclusive Networks India
Website:
exclusive-networks.com
Company:
https://www.linkedin.com/company/exclusive-networks-india
Industries: Computer and Network Security
Job details:
Company Description Exclusive Networks India is part of a global value-added distribution group that accelerates market entry and growth for innovative cybersecurity, networking, and infrastructure technologies. The company combines specialist technical and marketing support in each local territory with the scale and reach of a global distributor, enabling reseller partners to expand their business. Its “Disruptive Distribution” approach continually challenges traditional VAD models by redefining value and creating differentiation in the evolving enterprise technology landscape. With more than 60 offices worldwide and services capabilities in over 100 countries, Exclusive Networks delivers white-label managed services, project management, implementation, on-site support, and accredited training to help partners win larger and more complex deals.
Role Description The Technical Manager role is a full-time, on-site position based in Mumbai. This role oversees technical support operations, provides guidance to engineering and support teams, and ensures high-quality delivery of solutions to partners and customers. The Technical Manager collaborates with sales and channel teams to design and validate solutions, leads technical evaluations and proof-of-concept activities, and coordinates project implementation from planning through post-deployment support. Day-to-day responsibilities include managing team performance, resolving escalated technical issues, contributing to R&D initiatives, and maintaining up-to-date expertise on cybersecurity, networking, and infrastructure technologies. The role also involves documenting best practices, driving process improvements, and supporting training and enablement programs for internal teams and partners.
Qualifications
- Strong analytical skills to evaluate technical requirements, troubleshoot complex issues, and optimize solutions.
- Demonstrated team management experience, including mentoring, workload planning, and performance oversight.
- Hands-on technical support expertise in cybersecurity, networking, or infrastructure environments.
- Experience in research and development (R&D), including evaluating emerging technologies and contributing to solution design.
- Proven project management skills for planning, executing, and tracking technical projects and deployments.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; relevant certifications (e.g., network, security, or project management) are an advantage.
- Ability to work effectively with cross-functional teams, channel partners, and customers, with strong written and verbal communication skills.
- Experience in value-added distribution, system integration, or vendor-focused environments is beneficial, along with familiarity with managed services and enterprise-grade solutions.
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