Falconfeeds.io
Website:
falconfeeds.io
Company:
https://www.linkedin.com/company/falconfeedsio
Industries: Computer and Network Security
Job details:
Job Summary
We are looking for a Pre-Sales Engineer to support our sales team by providing technical expertise and demonstrating our SaaS-based cybersecurity solutions to potential customers. The ideal candidate should be able to understand customer requirements, explain product features, conduct product demonstrations, and help customers choose the right solution.
Key Responsibilities
- Conduct online and in-person product demonstrations for prospective customers.
- Deliver product demonstrations at customer locations, exhibitions, trade shows, conferences, and other industry events.
- Represent the company at exhibitions and events by showcasing the company's SaaS cybersecurity solutions.
- Engage with visitors at exhibitions and events, explain product features and generate qualified leads.
- Understand customer requirements and recommend the most suitable solution.
- Support the sales team during customer meetings and presentations.
- Explain product features, benefits, and technical capabilities to customers.
- Answer customer technical queries during the sales process.
- Coordinate and support Proof of Concept (PoC) activities whenever required.
- Assist in preparing proposals, technical documents, and presentations.
- Work closely with the Product and Technical teams to address customer requirements.
- Maintain and update customer, demo, exhibition, and event data for future reference and follow-up.
- Provide customer feedback to the Product and Technical teams to help improve the solution.
- Stay updated on the latest cybersecurity trends, products, and competitor offerings.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 1–3 years of experience in Pre-Sales, Technical Support, or a similar customer-facing technical role.
- Basic understanding of SaaS products and cybersecurity concepts.
- Good communication and presentation skills.
- Ability to explain technical concepts in a simple and clear manner.
- Strong problem-solving and interpersonal skills.
Preferred Skills
- Experience with SaaS applications.
- Basic knowledge of cloud technologies and networking.
- Familiarity with cybersecurity solutions is an added advantage.
- Experience conducting customer demos, presentations, or participating in exhibitions and industry events.
Click on Apply to know more.