HighLevel
Website:
gohighlevel.com
Company:
https://www.linkedin.com/company/highlevel
Seniority: Not Applicable
Industries: Software Development
Job details:
About Us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts.
About the Role:
The traditional model of siloed product managers, designers, and engineers is too slow for modern AI-native development. At HighLevel, every engineer owns a product outcome end-to-end, from idea to prototype to production to scale. You will operate as a Team of One. With AI tooling and strong engineering infrastructure, a single engineer can now build what previously required an entire squad. You are not implementing tickets. You own the product.
What You'll Do
Feature/Module Ownership:
- Translate business goals into working, deployable systems
- Propose architecture, workflows, and implementation plans for assigned modules/features; refine and finalize through review with Tech Leads and Engineering Managers before execution
- Own modules end-to-end — from design discussion through release, post-launch stability, and iterative improvements
Rapid Prototyping & Iteration:
- Turn ambiguous ideas into working demos quickly, with timelines scoped to complexity
- Prototype using code, AI tooling, automation, or low-code systems
- Validate through experiments and real user feedback, then iterate to production quality
- Integrate email statistics and analytics with internal teams, and drive feature attribution and metrics visibility so a release is measurable on our dashboards.
Scale, Performance & Reliability:
- Build and maintain the Email Template Builder web app — a system powering 30M+ emails/day, directly impacting scalability (throughput at peak load), reliability (uptime and send success rate).
- Optimize frontend rendering performance, component architecture, lazy loading, and state management; tune backend queries, caching (Redis/CDN), and latency at scale.
- Reason through token consumption, inference cost, and infrastructure tradeoffs when integrating AI/LLM tooling
Operational Excellence:
- Instrument systems with monitoring and telemetry
- Build evaluation loops for continuous quality improvement
- Automate workflows that increase engineering velocity
- Maintain clear, repeatable documentation
Tech Stack, You'll Work With
- Frontend: Vue.js, JavaScript/TypeScript, HTML5, CSS3 (Tailwind/SCSS)
- Backend: Node.js, NestJS
- Data: MongoDB, Firestore, Clickhouse, Redis
- Infra: GCP(Pub/Sub, K8s) Cloudflare
- AI: LLM APIs, LangGraph, AI-aided dev tooling
- Tooling: Git, Jenkins, observability stack(Grafana)
You'll Thrive Here If
- You bring a generalist, entrepreneurial, startup-friendly mindset
- You enjoy operating with ambiguity and ramping up quickly on unfamiliar parts of the stack
- You're comfortable stitching together services and systems you haven't worked with before
Minimum Qualifications
- 4+ years of experience in software development
- Demonstrated track record of shipping production systems
- Strong systems thinking and logical reasoning
- High ownership mindset; operates well with minimal supervision
- Comfortable with ambiguity and fast iteration cycles
- Experience with APIs, automation tools, or AI platforms
- Ability to reason about infrastructure tradeoffs and system reliability
Preferred Qualifications
- Experience with data pipelines, analytics, or telemetry
- Strong UX and front-end sensibility
- Portfolio or GitHub showcasing deployed systems
- Stack: React / Vue / Angular
- Node.js / Python / Java
What Success Looks Like:
- Consistently reduces cycle time from idea to production
- Ships production-grade systems, not experiments
- Balances quality, latency, and cost in system design
- Builds evaluation loops that improve product performance over time
Why You'll Love Working Here:
- Massive Impact: Your work directly affects millions of businesses worldwide
- High Autonomy: We trust builders to own outcomes, not just tasks
- Remote-First: Work from anywhere; we measure results, not hours
- AI-Native Stack: Latest tooling to accelerate building and experimentation
- Builder Culture: We value speed, ownership, clarity of thought, and execution
EEO Statement
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Click on Apply to know more.