Odessa
Website:
odessainc.com
Company:
https://www.linkedin.com/company/odessa-inc-
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting, Software Development, and Financial Services
Job details:
About Odessa
Odessa is a global technology company and a leading provider of asset finance software solutions, serving many of the world’s top financial institutions and equipment leasing organizations. Headquartered in the United States with a strong presence globally, Odessa delivers an enterprise platform that helps clients modernize leasing, lending, and asset management operations at scale.
Odessa’s platform combines deep domain expertise, extensible architecture, broad integration, and modern digital capabilities to support complex business operations across the asset finance lifecycle. Odessa partners closely with clients deliver scalable, innovative solutions that improve efficiency, accelerate transformation, and create measurable business value.
Role Overview
As a Senior Manager – Cloud Infrastructure & Operations (Azure), you will lead Odessa's cloud infrastructure strategy, operations, governance, and modernization initiatives. You will be responsible for ensuring the reliability, scalability, security, resiliency, and cost efficiency of Azure-based platforms while partnering with Engineering, Product, Security, Finance, and business stakeholders to support the organization's technology roadmap.
This role requires a strong blend of technical leadership, people management, operational governance, and customer-facing engagement. You will oversee cloud operations, platform reliability, service delivery, SLA adherence, disaster recovery readiness, automation, and continuous improvement initiatives while leading high-performing cloud and infrastructure teams.
Key Responsibilities
- Lead and manage Azure cloud infrastructure operations, ensuring high availability, performance, scalability, security, and operational excellence.
- Drive cloud modernization, automation, Infrastructure-as-Code (IaC), CI/CD enablement, and platform standardization initiatives.
- Own service delivery outcomes, including SLA compliance, incident management, problem management, root cause analysis, and continuous service improvement.
- Develop and maintain Disaster Recovery (DR), Business Continuity (BCP), and infrastructure resiliency strategies, including regular testing and governance.
- Manage enterprise infrastructure services across networking, compute, storage, identity, monitoring, backup, and security domains.
- Partner closely with internal stakeholders, vendors, and customers, handling escalations and ensuring exceptional service delivery and stakeholder satisfaction.
- Track and improve key operational metrics such as availability, MTTR, incident response, change success rate, compliance, capacity utilization, and cloud cost optimization.
- Build, mentor, and lead high-performing cloud, infrastructure, and DevOps teams while fostering a culture of accountability and continuous improvement.
- Present platform health, operational risks, roadmap priorities, and transformation progress to senior leadership.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's degree preferred.
- 12 -15 overall years of experience in cloud infrastructure, IT operations , or related technology leadership roles.
- 6+ years of experience leading and managing infrastructure, cloud, or platform engineering teams.
- Strong expertise in Microsoft Azure, including networking, identity, compute, storage, monitoring, security, governance, and disaster recovery services.
- Proven experience managing enterprise-scale cloud environments and driving infrastructure transformation programs.
- Strong understanding of ITSM, SLA management, Disaster Recovery, Business Continuity, cloud governance, compliance, automation, and DevOps practices.
- Demonstrated customer-facing experience, including stakeholder management, service reviews, escalation management, and vendor governance.
- Experience managing budgets, cloud cost optimization, operational risk, and executive-level communication.
- Azure certifications (Solutions Architect, Administrator, Security Engineer) along with ITIL, PMP, Scrum, or Agile certifications are highly desirable.
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