Delta Technology Hub
Website:
deltatechhub.com
Company:
https://www.linkedin.com/company/delta-technology-hub
Seniority: Not Applicable
Industries: Airlines and Aviation
Job details:
How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
About The Team /role Overview
As part of the Digital Quality Engineering team, this role will focus on driving innovation through AI-led quality engineering practices. The engineer will be responsible for designing and developing scalable AI agent ecosystems, including MCP servers, RAG-based agents, and intelligent automation solutions built on AWS Bedrock and modern LLM frameworks.
This role plays a key part in transforming traditional QA into an AI-powered quality engineering function, enabling proactive defect prevention, intelligent test generation, and autonomous validation systems. You will work closely with product, engineering, and quality teams to embed AI capabilities across the SDLC and accelerate delivery with high quality.
Responsibilities
- Demonstrated experience using AWS AI/ML services such as Amazon SageMaker, Bedrock, and AgentCore.
- Demonstrated experience using AI-assisted development tools (e.g., GitHub Copilot, Claude, Kiro) to accomplish tasks such as generating and reviewing code, writing and maintaining tests, creating documentation, and debugging, while exercising sound judgment to validate and take ownership of AI-generated output.
- Understanding of prompt engineering, AI workflows, and/or model integration patterns.
- Design and develop MCP servers and AI agent frameworks to support scalable and reusable AI-driven solutions.
- Build and deploy RAG-based agents and intelligent workflows leveraging AWS Bedrock and LLM ecosystems.
- Drive adoption of AI-powered quality engineering practices, including test generation, validation, and defect prediction.
- Develop end-to-end solutions combining AI/ML, backend services, and frontend interfaces (full-stack ownership).
- Integrate AI agents with existing automation frameworks and enterprise systems.
- Collaborate with cross-functional teams to identify opportunities for AI-driven optimization in QA processes.
- Ensure production-grade deployment, monitoring, and performance optimization of AI systems.
- Establish best practices, reusable components, and governance for AI/ML development within QE.
- Mentor team members and promote a culture of AI innovation and experimentation.
- Stay updated with emerging AI trends and proactively bring in new capabilities into the ecosystem.
What You Need To Succeed (Minimum Qualifications)
- Bachelor’s degree in Computer Science, Engineering, Data Science, or related field.
- 4+ years of experience in AI/ML development, including building and deploying AI models and systems.
- Hands-on experience with AWS Cloud services, especially Bedrock or similar LLM platforms.
- Strong programming skills in Python/Java or similar languages.
- Experience in building and deploying AI/ML solutions in production environments.
- Understanding of LLMs, prompt engineering, NLP, or generative AI concepts.
- Experience in full-stack development (frontend + backend integration).
- Strong problem-solving skills with the ability to work in a collaborative Agile environment.
Behavioral Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience building AI agents, MCP servers, or orchestration frameworks.
- Hands-on experience with RAG architectures, vector databases, and LLM integrations (e.g., LangChain).
- Exposure to Generative AI platforms such as OpenAI, Bedrock, or open-source LLMs.
- Experience in Quality Engineering / Test Automation domain with AI integration.
- Knowledge of cloud-native architectures, CI/CD pipelines, and microservices.
- Familiarity with frontend frameworks (React/Angular) and backend technologies (Node.js, APIs).
- Strong understanding of test automation frameworks and QA lifecycle.
- Ability to drive innovation, experimentation, and AI adoption across teams.
About the Company
What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.
Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor’s 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune’s World’s Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines' investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the "Leader in Employee Volunteering" category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.
For more information, please visit www.deltatechhub.com
Why join?
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.
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