Teradata
Website:
teradata.com
Company:
https://www.linkedin.com/company/teradata
Industries: Software Development and IT Services and IT Consulting
Job details:
Our Company:
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What You’ll Do
As a Global Process Owner, you will directly own key programs to drive improved sales, more efficient processes and achieve our company’s long-term goals. These processes could include opportunity management, CPQ management and ordering/contracting, executed within Salesforce.
- Identify, scope and lead critical initiatives end-to-end by partnering with cross-functional teams across the organizations
- Provide process management leadership to drive process changes for large-scale initiatives
- Execute User Acceptance Testing (UAT) within Salesforce for new feature releases, enhancements and break fix deployments
- Define and measure key metrics/KPIs to evaluate process effectiveness and efficiency
- Proactively analyze Salesforce usage data, pipeline trends and stakeholder feedback to identify process gaps, bottlenecks and continuous improvement opportunities
- Develop and maintain process definition and work with enablement to drive adoption in the field
- Support development of communications, change management, and stakeholder engagement plans to ensure process adherence
Who You’ll Work With
- The role reports to the Senior Manager – Global Sales Process
- Must work cross-functionally to satisfy business requirements and meet the needs of several stakeholders across Field Sales, Sales Ops, Marketing, Product, Finance, and others
What Makes You a Qualified Candidate
- Bachelor’s degree required; MBA preferred
- 5+ years of experience, with a focus on tech enablement and sales process definition preferred
- Sales Operations, Business Operations, Process Transformation or top 5 consulting firm experience preferred
- One or more of the following certifications preferred: Six Sigma / Lean / PROSCI change management
What You’ll Bring
- Strong problem-solving skillset with ability to communicate insights clearly
- Detail oriented, articulate, and have strong story-telling skillset
- Demonstrated skill at building strong working relationships and influencing both internal and external stakeholders
- Previous UAT experience required, including test case authoring, defect logging, regression testing and coordinating go/no-go decisions with technology teams ahead of Salesforce releases
- Previous Salesforce CRM experience
- Experience translating sales process business requirements into Salesforce development requirements for handoff to technical teams
- Ability to work in multiple time zones to support global sales teams
Why We Think You’ll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
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