Senior Manager - Chief of staff office to PHP geo and HLS ops head

EXL

Location: Noida, Uttar Pradesh, India
Job type: Full-time

Required skills

Agile
business analysis
communication skills
compliance

About the role

EXL

Website: exlservice.com
Company: https://www.linkedin.com/company/exl-service
Seniority: Not Applicable
Industries: Business Consulting and Services
Job details:

PMO and business analysis (50%)
Planning and driving agenda, creating materials with business/FP&A and track / closure of action items for the monthly Global operation leadership call
Planning & driving weekly operations head leadership meeting & action items to closure
Provide meaningful insights to senior leadership for ‘optimal’ business decision making
Quarterly Business Review presentations related to Insurance business to EC members
Proactive analysis & alerts on business health and concern areas
Objective Key Results formulation, reporting and tracking for Insurance
Closely work with senior management
Coordination with various teams across organization
Ascertaining accuracy of information gathered from multiple teams
Top down budget & target setting
Audits and compliance oversight
Work closely with the operations and geo head to drive agenda, create materials with business/FP&A and ensure tracking / closure of action items
Provide meaningful insights to senior leadership for ‘optimal’ business decision making
Quarterly Business Review presentations related to geography to EC members
Proactive analysis & alerts on business health and concern areas
Objective Key Results formulation, reporting and tracking for the geography
Objective Key Results coaching to business teams
Closely work with senior management and coordination with various teams across organization
Ascertaining accuracy of information gathered from multiple teams
Top down budget & target setting
Audits and compliance oversight
Geo growth support (10%)
Pipeline tracking, reporting & clean up
Strategic & named account planning
Large deals support, oversight & reporting
Deal prioritization
Reviewing, maintaining, and enhancing SFDC dashboards
Educate sales team about best practices
Executive engagement planning & tracking
CSAT - end to end process
Bi-monthly large deals and exec. connect meeting planning
Enabling effective monthly growth calls & track closure of actions
Research & External Image Enhancement (10%)
NASSCOM support
External image enhancement with client events like Ins. Advisory etc.
Thought leadership papers from Industry forums and client events
Insurance Competitor Analysis
Market and Trend analysis
Linkedin & Social media presence
Geography strategy office (30%)
Board Presentations
Investor Presentations
Alignment of geography strategy with the overall company strategy
Strategy OKR formulation
Enable execution of strategy OKR's / work streams
Partnerships framework governance & progress update
M&A framework & asset evaluation support
Skill set required for the role:
Strong financial acumen
Analytical mindset
High confidence and strong communication skills
Dynamic and agile thinker
Strong team player
Flexibility to go the extra mile
Excellent excel and presentation skills
Strong project reporting skills, with a focus on interdepartmental communication
Proven success in a project coordination role
Education qualifications and experience:
MBA Finance/Chartered Accountant
Bachelors of Commerce
7-8 years of experience

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Senior Manager - Chief of staff office to PHP geo and HLS ops head

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