American Express
Website:
americanexpress.com
Company:
https://www.linkedin.com/company/american-express
Seniority: Not Applicable
Industries: Financial Services
Job details:
Job Description
The role
We are looking for an early-career engineer who enjoys understanding how modern AI systems actually work.
You will work across
model experimentation, inference, evaluation, deployment, and ML systems performance. This is a hands-on engineering role: you will build prototypes, run experiments, investigate failures, profile systems, and turn promising ideas into working implementations.
Responsibilities
What you will do
- Experiment with LLMs and multimodal models.
- Build prototypes and production-quality components in Python and PyTorch.
- Run and optimise model inference using tools such as vLLM.
- Measure and improve latency, throughput, batching, caching, GPU utilisation, and memory usage.
- Build evaluation frameworks to understand model quality and behaviour.
- Work with embeddings, retrieval, reranking, structured generation, and tool-using/agentic systems.
- Deploy model-backed services and troubleshoot them in realistic workloads.
- Read relevant research papers and reproduce or test promising ideas.
- Design controlled experiments and analyse failures across data, model, software, and infrastructure.
- Document findings clearly, including what worked, what failed, and why.
Qualifications
Core requirements
- Strong Python skills.
- Working knowledge of PyTorch and modern neural-network architectures.
- Understanding of transformers, tokenisation, embeddings, attention, sampling, and decoding.
- Ability to write maintainable software beyond notebooks.
- Comfortable working with Linux, Git, Docker, APIs, and basic cloud infrastructure.
- Strong analytical and debugging skills.
Useful ML systems knowledge
You Should Understand, Or Be Motivated To Learn
- model serving and inference;
- vLLM or similar runtimes;
- continuous batching and KV caching;
- quantization;
- throughput vs latency trade-offs;
- GPU memory constraints;
- mixed precision and device placement;
- profiling and out-of-memory debugging;
- structured/constrained generation.
Experience with CUDA, Triton, distributed systems, Kubernetes, NCCL, or low-level optimisation is useful but
not required.
What We Look For
We care more about demonstrated technical depth than years of experience.
Good Evidence Includes
- a substantial ML or systems project;
- research or thesis work;
- reproducing or implementing a research paper;
- open-source contributions;
- building or profiling an inference/training system;
- technically serious side projects;
- benchmarks or experiments where you measured and improved performance.
You should be able to explain
what you built, why you built it that way, what you measured, what failed, and what you learned.
Academic background
A strong foundation in a quantitative discipline such as Computer Science, Mathematics, Statistics, Engineering, Physics, Operations Research, or a related field is preferred.
Research experience is useful but not mandatory.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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