STARFLEET GLOBAL LOGISTICS PVT LTD
Website:
starfleetservices.com
Seniority: Mid-Senior level
Job details:
Job Title: Sales Executive – Freight Forwarding
Location: [Pune]
Department: Sales & Business Development
Reports To: Sales Manager / Branch Manager
Job Summary
We are seeking a dynamic and results-driven Sales Executive to promote and sell freight forwarding and logistics solutions. The ideal candidate will be responsible for generating new business opportunities, maintaining customer relationships, and achieving sales targets across air freight, sea freight, customs clearance, warehousing, and transportation services.
Key Responsibilities
- Identify and develop new business opportunities within the freight forwarding and logistics sector.
- Generate leads through cold calling, networking, referrals, and market research.
- Meet prospective customers to understand their shipping and logistics requirements.
- Prepare and present customized logistics and freight solutions.
- Negotiate rates, terms, and service agreements with customers.
- Achieve monthly, quarterly, and annual sales targets.
- Build and maintain strong relationships with existing clients to maximize customer retention and repeat business.
- Coordinate with operations, pricing, and customer service teams to ensure smooth execution of shipments.
- Monitor market trends, competitor activities, and customer requirements.
- Prepare sales reports, forecasts, and pipeline updates for management.
- Attend industry events, trade shows, and networking activities to expand business opportunities.
- Ensure customer satisfaction by providing timely support and resolving service-related issues.
Required Qualifications
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
- 2–5 years of sales experience in freight forwarding, logistics, shipping, or supply chain services.
- Strong understanding of international freight forwarding (Air Freight, Ocean Freight, Customs Clearance, and Transportation).
- Knowledge of Incoterms, shipping documentation, and international trade practices is preferred.
- Proficiency in Microsoft Office and CRM systems.
Required Skills
- Excellent communication and presentation skills.
- Strong negotiation and closing abilities.
- Customer-focused approach with relationship management skills.
- Ability to work independently and achieve sales targets.
- Strong problem-solving and analytical skills.
- Good networking and business development capabilities.
- Time management and organizational skills.
Key Performance Indicators (KPIs)
- New customer acquisition.
- Revenue and gross profit generation.
- Sales target achievement.
- Customer retention rate.
- Number of sales visits and business proposals submitted.
- Pipeline growth and conversion ratio.
Preferred Experience
- Experience in Air Freight, Ocean Freight (FCL/LCL), Project Cargo, Customs Brokerage, and International Courier Service.
- Existing customer network in import/export, manufacturing, retail, automotive, pharmaceuticals, FMCG, or e-commerce sectors.
Compensation & Benefits
- Competitive salary.
- Sales incentives and performance bonuses.
- Travel allowance.
- Mobile and communication reimbursement.
Employment Type: Full-Time
Industry: Freight Forwarding, Logistics, International Courier Service
Experience: 2–5 Years (or as per company requirements)
This JD is for Junior Sales Executive, Senior Sales Executive, or Business Development Manager (Freight Forwarding) levels.
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