Accenture in India
Website:
accenture.com
Company:
https://www.linkedin.com/company/accentureindia
Industries: IT Services and IT Consulting
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : NA
Minimum 5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Drive continuous improvement initiatives to optimize support processes and system reliability.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Experience with continuous integration and continuous deployment pipelines.
- Strong knowledge of infrastructure automation and configuration management tools.
- Ability to monitor and troubleshoot complex distributed systems.
- Familiarity with cloud platforms and container orchestration technologies.
- Understanding of scripting languages to automate routine tasks and improve operational efficiency.
Additional Information:
- The candidate should have minimum 5 years of experience in DevOps.
- This position is based at our BDC7A - SEZ office.
- A 15 years full time education is required.
Click on Apply to know more.
