UpTye
Company:
https://www.linkedin.com/company/uptye
Industries: Business Consulting and Services
Job details:
Role Overview:
We are looking for a sharp, well-spoken, and proactive individual to join our Founder’s Office and work closely with the core team from our head office. This is not a traditional coordinator role. It is a high-ownership position for someone who wants direct exposure to clients, operations, service delivery, and how a fast-growing service-based startup is built from the ground up.
The role will involve managing client relationships, coordinating with internal teams, candidates, and vendors, supporting day-to-day operations, and ensuring a smooth experience for all stakeholders. The ideal candidate does not need heavy experience, but should have strong communication skills, good business sense, clear thinking, and the ability to take ownership.
Key Responsibilities:
- Coordinate with clients regularly and support end-to-end service delivery.
- Act as the point of contact between clients, internal teams, candidates, and vendors.
- Handle client queries, follow-ups, updates, scheduling, and operational requirements.
- Identify and resolve day-to-day operational issues professionally and quickly.
- Maintain clear communication across stakeholders to ensure smooth execution.
- Support documentation, reporting, internal coordination, and process tracking.
- Work closely with the founding/core team on client management, operations, and process improvement.
- Bring ideas to improve client experience, internal operations, and overall company growth.
Requirements:
- 0–3 years of experience in client coordination, operations, business management, commerce, or related roles.
- Strong verbal and written communication skills.
- Smart, presentable, dependable, and proactive.
- Ability to handle clients professionally and confidently.
- Good business understanding and commercial awareness.
- Strong problem-solving ability and clear thinking.
- Comfortable working in a fast-paced startup environment.
- Ability to multitask, manage stakeholders, and take ownership of responsibilities.
- Background in business management, commerce, operations, or client coordination is preferred.
Ideal Candidate:
Someone fluent in communication, commercially aware, and genuinely interested in working closely with a founding team. The candidate should be able to manage clients, handle operational challenges, think independently, and grow into a key member of the company over time.
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