NTT DATA North America
Website:
us.nttdata.com
Company:
https://www.linkedin.com/company/ntt-data-americas
Seniority: Not Applicable
Industries: IT Services and IT Consulting
Job details:
Req ID: 386170
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Service/Delivery Partnership Specialist to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).
Service/Delivery Partnership Specialist
Role Summary
We are seeking a
Service/Delivery Partnership Specialist to drive service delivery excellence through strategic stakeholder management, operational governance, and continuous improvement initiatives. The role requires hands-on experience in
P&L management, forecasting, budgeting, cost optimization, and commercial contract closure, while partnering with cross-functional teams to ensure high-quality service outcomes.
Key Responsibilities
- Lead service partnership and delivery initiatives across stakeholders.
- Build and maintain strategic relationships with key business partners.
- Collaborate with cross-functional teams to improve service delivery and customer outcomes.
- Monitor, analyze, and report service performance metrics.
- Identify, manage, and mitigate service delivery risks and issues.
- Facilitate governance and stakeholder review meetings.
- Ensure compliance with service agreements, contractual obligations, and operational standards.
- Drive continuous improvement and operational efficiency initiatives.
- Support budget planning, forecasting, resource allocation, and cost optimization efforts.
- Contribute to the development and launch of new service offerings.
- Manage stakeholder communications and executive reporting.
- Provide guidance, training, and support to team members.
Required Experience
- Proven experience in service delivery, stakeholder management, or partnership management roles.
- Strong hands-on experience with P&L ownership/support, forecasting, budgeting, cost optimization, and commercial contract management/closure.
- Excellent communication, governance, and relationship management skills.
- Ability to work effectively across global and cross-functional teams.
- Strong analytical, problem-solving, and continuous improvement mindset.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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