Scouto AI
Website:
scouto.in
Company:
https://www.linkedin.com/company/scouto-ai
Industries: Software Development
Job details:
The IT Manager is responsible for overseeing and ensuring the secure and effective operation of all computer systems, related applications, hardware, and software used within an organisation. They lead a team of IT professionals and work closely with other departments to support organisational goals through technology solutions.
Key Responsibilities
- Strategic IT Planning
- Develop and implement IT strategies aligned with the organisation’s goals.
- Forecast future IT needs and budget accordingly.
- Infrastructure & Systems Management
- Maintain and improve IT infrastructure (servers, networks, storage, etc.).
- Ensure high availability and performance of mission-critical systems.
- Oversee system upgrades, installations, backups, and disaster recovery planning.
- Cybersecurity & Compliance
- Implement and monitor cybersecurity protocols and risk mitigation strategies.
- Ensure compliance with data protection laws and industry regulations (e.g., GDPR, HIPAA, ISO).
- Team Leadership & Development
- Manage and mentor the IT team; assign tasks, conduct performance reviews, and provide training.
- Coordinate with vendors and third-party service providers.
- Support & Service Management
- Ensure timely resolution of IT service desk tickets and technical issues.
- Maintain a high level of internal customer satisfaction.
- Budget & Vendor Management
- Manage IT budgets, licenses, and procurement processes.
- Negotiate with vendors and manage vendor relationships.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in IT roles, including at least 2 years in a managerial position.
- Certifications such as ITIL, PMP, CompTIA Security+, or CISSP are advantageous.
Key Skills
- Strong leadership and team management skills
- Deep understanding of IT infrastructure, systems, and architecture
- Excellent problem-solving and decision-making abilities
- Knowledge of cybersecurity principles and best practices
- Effective communication and interpersonal skills
- Project management proficiency
- Budgeting and financial planning capabilities
Preferred Tools & Technologies
- Network and server tools (Cisco, VMware, Windows/Linux servers)
- Cloud platforms (AWS, Azure, Google Cloud)
- ITSM software (ServiceNow, Jira Service Management)
- Security tools (firewalls, antivirus, SIEM)
- Database management (SQL, Oracle)
- Collaboration tools (Microsoft 365, Google Workspace)
Skills: Management,IT Infrastructure,Leadership
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