Glow - Skin | Beauty | Wellness
Website:
glow.clinic
Company:
https://www.linkedin.com/company/glow-skin-beauty-wellness
Industries: Hospitals and Health Care
Job details:
Company Description Glow – Skin | Beauty | Wellness is a comprehensive skincare experience center backed by the medical expertise of Dr. Varshini Reddy, MD Dermatology. The brand blends clinical knowledge with advanced skin therapies to deliver holistic rejuvenation through hyper-personalized procedures and clinically proven products. Glow’s boutique studios in Hyderabad, Bangalore and Chennai offer a unique environment that balances a dermatology clinic and a medispa, creating a calm, comforting, and inclusive space for both relaxation and consultation. The centers feature globally revered brands, cutting-edge technologies, and prescriptive treatments tailored to individual “skin instants,” reflecting Glow’s belief that skin, beauty, and wellness go hand-in-hand. Beyond its physical locations, Glow cultivates an open community where people can engage in workshops, share skincare stories, and access curated products and resources.
Role Description
- Connect with leads received from multiple sources, counsel prospective clients, convert them into clinic visits, and support revenue generation by increasing consultation conversions.
- Schedule and coordinate doctor consultations efficiently while ensuring optimal utilization of available appointment slots.
- Ensure therapist schedules, particularly facial appointment slots, are optimally utilized and fully booked wherever possible.
- Coordinate with the Front Office and therapists to minimize idle time.
- Monitor package clients and ensure they are scheduled according to their treatment plans. Coordinate regular appointments to avoid treatment delays and improve treatment compliance.
- Conduct follow-up calls with all clients who visited the previous day to collect service feedback.Strong customer service and communication skills to interact professionally with clients, team members, and clinical staff.
- Team leadership and collaboration abilities, including staff support, task delegation, and maintaining a positive work environment.
- Organizational and time-management skills to handle multiple priorities and ensure efficient daily operations.
- Basic understanding of skincare, beauty, or wellness services, with a willingness to learn Glow’s treatments and protocols.
- Comfort with using computers, scheduling software, and digital tools for reporting and client management.
- Previous experience in a clinic, spa, salon, or healthcare environment is preferred.
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