JSA
Website:
jsa.net
Company:
https://www.linkedin.com/company/jsa
Seniority: Associate
Industries: Law Enforcement, Legal Services, and Law Practice
Job details:
We are looking for a professional and well-organised Front Desk & Administration Executive to manage the reception area and provide effective administrative support to ensure smooth day-to-day office operations. The role requires excellent communication and interpersonal skills, a service-oriented approach, and the ability to coordinate with employees, clients, visitors, vendors, and other stakeholders.
Key Responsibilities
Front Desk & Reception
- Manage the reception area and ensure a professional and welcoming experience for clients and visitors.
- Greet and assist visitors, clients, and other stakeholders and direct them to the appropriate person or department.
- Manage incoming calls, emails, courier and correspondence and ensure timely routing to the relevant teams.
- Maintain visitor records and coordinate visitor access in accordance with office protocols.
- Coordinate meeting room bookings and ensure meeting rooms are properly arranged before meetings.
- Handle incoming and outgoing couriers, letters, and other office communications.
Administrative Support
- Provide day-to-day administrative support to employees and internal teams.
- Coordinate with vendors and service providers for office-related requirements.
- Maintain records, registers, files, and other administrative documentation.
- Assist with procurement of stationery, office supplies, pantry requirements, and other consumables.
- Monitor office supplies and coordinate timely replenishment.
- Support the administration team in maintaining office infrastructure, facilities, and workplace standards.
- Coordinate with housekeeping, security, maintenance, and other support staff.
Office Coordination
- Assist in coordinating internal meetings, events, and office activities.
- Support travel, accommodation, and other administrative arrangements, wherever required.
- Coordinate with different office locations and internal stakeholders for administrative requirements.
- Ensure adherence to office policies, procedures, and safety protocols.
- Identify and escalate office-related issues to the concerned team for timely resolution.
Key Skills & Competencies
- Excellent verbal and written communication skills.
- Strong interpersonal and customer-service orientation.
- Good organisational and coordination skills.
- Ability to multitask and manage priorities effectively.
- Professional and presentable approach.
- Proficiency in MS Office / Google Workspace.
- Attention to detail and ability to maintain accurate records.
- Ability to work independently as well as part of a team.
- Strong problem-solving and follow-up skills.
Qualification & Experience
- Graduate in any discipline.
- 3–6 years of experience in Front Desk, Administration, Reception, Facilities, or a similar role.
- Prior experience in a professional services environment, law firm, consulting firm, or corporate office would be an advantage.
Preferred Attributes
- Pleasant and professional personality.
- Strong sense of ownership and responsibility.
- Ability to interact confidently with senior stakeholders and external visitors.
- High level of confidentiality and discretion.
- Proactive approach towards administrative and workplace requirements.
Click on Apply to know more.