Basil
Website:
basil.fr
Company:
https://www.linkedin.com/company/basil-communications-p-limited
Seniority: Director
Industries: Advertising Services
Job details:
Role: Head of Accounts (Client Services)Experience Required: 10-11 YearsLocation: BengaluruReports To: Head of Creative & Strategy (Prashant Nair)
📌 Executive SummaryAt Basil Communications, we believe that groundbreaking creative execution and ruthless business strategy are two sides of the same coin. We are looking for a commercially astute Head of Accounts (Client Services) to serve as the business engine of our agency.
In this high-visibility leadership role, you will act as the operational and commercial wizard to our Head of Creative & Strategy. You will not just "manage" client portfolios; you will own their growth, protect their margins, and act as a trusted business consultant to our clients and act as a strategic leverage for the agency. If you are a seasoned suit who views account management as an intellectual partnership rather than a post-box service, this boardroom seat is yours.
🛠️ Core Responsibilities1. P&L Ownership & Financial Stewardship- Fiscal Accountability: Drive absolute financial health across all brand portfolios, managing the agency’s account revenue targets, margins, and resource allocation.
- Organic Scale: Identify latent business challenges within existing client ecosystems and convert them into upsell and cross-sell revenue opportunities.
- Commercial Engineering: Oversee contract negotiations, master service agreements (MSAs), fee structures, and scope-of-work (SOW) compliance to ensure agency profitability.
2. Strategic Brand Leadership & Client Architecture- The Trusted Advisor: Cultivate deeply rooted, C-suite relationships with major brand partners, serving as their macro-level marketing consultant.
- Cross-Functional Synergy: Partner seamlessly with the Head of Creative & Strategy to ensure client briefs are sharply interrogated, business goals are clearly defined, and creative pitches are structurally bulletproof.
- Market Insight: Constantly analyze consumer trends, digital shifts, and market data to weigh in strategically on both the agency's internal roadmap and our clients' market positioning.
3. Team Building & Operational Excellence- Mentorship: Lead, mentor, and build a high-performing squad of senior account managers, and executives, instilling a culture of proactive problem-solving.
- Workflow Optimization: Modernize client servicing workflows to ensure seamless, agile execution across integrated traditional, digital, and performance marketing campaigns.
🎯 The Ideal Candidate BlueprintDimension
Ideal Profile Requirements
Experience Baseline
10–11 years of progressive experience within reputable mainline or integrated digital advertising and marketing agencies.
Business Acumen
Demonstrated success running independent business units or massive brand portfolios with complete P&L accountability.
Strategic Mindset
Ability to dissect a business problem, write a crisp strategic brief, and partner with creative teams to find cultural answers rather than just executing layouts.
Relationship Scale
Proven track record of managing and expanding complex, multi-layered client relationships at the CMO, CXO, and Director levels.
Leadership Style
Highly collaborative, articulate, resilient under pitch pressures, with zero tolerance for administrative inertia.
✨ Why Join Basil Communications?We are moving past the legacy agency model to build an integrated, 21st-century strategic communication firm. Here, you will not find the traditional silos or friction points between the "creative department" and the "suits". You will have a direct, collaborative partnership with the the agency’s core leadership to shape the agency's growth trajectory, pitch for defining brands, and deploy impactful, business-altering work.
📋 Ready to Apply?If you can read a balance sheet as clearly as you can critique a strategic brand positioning framework, we want to hear from you. Reach out to our talent acquisition team or connect directly with our leadership team to initiate a confidential conversation.
Click on Apply to know more.
