Dr. Martens plc
Website:
jobs.drmartens.com
Company:
https://www.linkedin.com/company/dr-martens-plc
Industries: Retail
Job details:
So, What's the Story?
Dr. Martens is entering a transformative phase in its global supply chain technology landscape. We are building a connected, intelligent digital ecosystem spanning planning, product lifecycle management, sourcing and costing, quality, and logistics, powered by platforms including Blue Yonder SCPO, FlexPLM, and Microsoft D365 Supply Chain Management, alongside a growing portfolio of specialist and custom applications.
We are looking for an accomplished Associate Technology Program Manager, based in our Bengaluru Global Technology Centre (GTC), to own technology intake and delivery for Global Supply Chain. This role is the connective tissue between multiple senior business stakeholders and the technology teams that build and support their systems, translating ambition into scoped, funded, governed, and delivered programmes of work.
Above all, this role puts culture at the centre of how work gets done. We are looking for someone who leads with respect, shows genuine care for the people and outcomes they are accountable for, and brings the persistence to follow every delivery risk through to resolution, not just to the next status report.
This role reports into the Technology Director – Global Supply Chain & Finance and works closely with the wider Global Technology team and senior supply chain business stakeholders across Materials, Sourcing, Global Logistics, Operations, End-to-End Planning, Product Quality, and Sustainability.
The Gig
Role Purpose
As Associate Technology Program Manager, you will own the intake, prioritisation, and delivery of technology change across Global Supply Chain, acting as a single, trusted point of contact for business stakeholders while driving disciplined technology PMO practice, rigorous budget management, and software purchase order (PO) governance across your programme of work. You bring the persistence to chase down delivery risks until they are genuinely closed, not just logged.
Key Stakeholder Partnerships
You will work across a wide senior stakeholder group to shape and deliver the technology intake pipeline, including heads of:
- Materials
- Sourcing
- Global Logistics
- Operations
- End-to-End Planning
- Product Quality
You will support technology leadership by building genuinely collaborative, respectful relationships with each of these stakeholders, understanding their priorities, translating them into technology intake, and being a dependable, honest voice on progress, cost, and risk.
Main Responsibilities
- Own end-to-end technology intake for Global Supply Chain: capture demand from business stakeholders, qualify scope and business value, and prioritise against capacity and strategic goals.
- Champion strong technology PMO practices across your portfolio, including governance cadences, RAID logs, stage gates, reporting standards, and lessons learned, so delivery is consistent, transparent, and auditable.
- Own programme and project budgets end to end: build estimates, set baselines, track actuals against forecast, explain variances, and take corrective action early.
- Manage software purchase orders and vendor spend, ensuring POs are raised, tracked, and reconciled accurately against contracts and delivery milestones.
- Identify, own, and relentlessly follow through on technology delivery risks and issues, escalating early, chasing resolution with persistence, and never letting a risk go quiet just because it is uncomfortable.
- Define scope, objectives, success metrics, and deliverables in collaboration with stakeholders, and maintain comprehensive plans covering schedule, resources, and dependencies.
- Facilitate cross-team collaboration and manage dependencies across the supply chain systems landscape and the wider technology portfolio.
- Lead agile or hybrid delivery approaches as appropriate, ensuring effective backlog management and well-run ceremonies.
- Ensure quality, security, performance, and scalability requirements are met before go-live.
- Provide clear, honest, regular status updates to business stakeholders and executive sponsors, covering financials, risk, and outcomes in language every audience can act on.
- Model our culture in every interaction: treat colleagues, vendors, and stakeholders with respect, show that you care about the outcome and about the people delivering it, and build trust through consistency and follow-through.
Technology Landscape You'll Work Across
Your programme portfolio spans a broad and evolving set of platforms, including:
- FlexPLM – product lifecycle management
- Blue Yonder SCPO – supply chain planning and optimisation
- Microsoft D365 Supply Chain Management – core ERP and supply chain operations
- Tradelink One and other specialist trade and logistics applications
- Pivot88 – quality management system (QMS)
- PPM – custom-built program and portfolio management application
- The Global Supply Chain Data Program, covering B2B customer master data and master data management (MDM) for product and location, which underpins data quality across the wider supply chain estate
You do not need to be the engineer writing the code or the pipeline, but you do need to understand, at a working level, how end-to-end integrations are architected, how data engineering pipelines move and transform data, and how UI/UX decisions affect adoption, enough to ask the right questions, spot risk early, and hold technical teams to account.
The Stuff That Sets You Apart
Experience & Skills
Must-Haves:
- 10–12 years of overall technology experience, with high professional maturity and executive presence.
- 5–7 years of hands-on technology development experience (engineering, integration, or data), having since progressed into programme or project management.
- Proven track record delivering technology programmes in retail, supply chain, or ERP environments.
- Strong understanding of end-to-end integrations, data engineering pipelines, and UI/UX principles, with the judgement to apply that understanding to delivery risk and quality decisions.
- Demonstrated experience in technology PMO practice: governance, reporting, RAID management, and portfolio-level planning.
- Hands-on experience with budgeting, forecasting, financial tracking, variance analysis, and software PO / vendor spend management.
- Comprehensive understanding of Agile and/or hybrid delivery methodologies.
- Exceptional stakeholder management skills, able to build trust and communicate complex technical and financial matters clearly to senior, non-technical executives.
- Experience working across global, multi-region teams, including managing localisation and regulatory variation.
Nice-to-Have:
- Relevant certifications such as PMP, PRINCE2, Agile/Scrum, or SAFe.
- Direct experience with any of FlexPLM, Blue Yonder, D365 Supply Chain Management, or Supply chain QMS platforms.
- Experience with master data management (MDM) or B2B data integration programmes.
Soft Skills & Culture
- Leads with respect and genuine care, for stakeholders, for the team, and for the outcome.
- Persistent and tenacious in following technology delivery risks through to closure, without needing to be chased.
- Confident, warm, and credible with senior executives, including COO-level stakeholders.
- High emotional intelligence; builds trust quickly across business, technical, and vendor teams.
- Calm and solution-focused under pressure and shifting priorities.
- Commercially disciplined, understanding the business impact of every delivery and spend decision.
- Proactive, with a strong sense of ownership and accountability for outcomes.
- Strategic thinker who connects programme goals to wider business objectives.
At DM, your technical ability will go hand in hand with our leadership characteristics:
- Inspire people: share a vision and plan linked to our strategy; make people feel they are part of something bigger; grow your people's confidence and capacity through coaching and development.
- Think like a custodian: think and act strategically about the long-term health of DM; make courageous decisions to grow and protect the brand; leave DMs in a better place for consumers and the next generation of leaders.
- Build connections: form authentic collaborative relationships; build self, talent, diverse & inclusive teams and partnerships; create space to have open and honest discussions with your team and peers.
- Deliver results: empower and hold yourself and your people accountable; create a safe environment to drive performance and progress, not perfection; be agile, find solutions and deliver with integrity.
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