AMD
Website:
amd.com
Company:
https://www.linkedin.com/company/amd
Seniority: Mid-Senior level
Industries: Semiconductor Manufacturing
Job details:
ADVANCE YOUR CAREER. ADVANCE THE WORLD.
At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them.
AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward.
SR.STAFF FIRMWARE APPS ENGINEER
The Role
AMD is looking for a highly experienced
Senior Staff Firmware Development Apps Engineer to join the Embedded x86 Applications Engineering organization.
This role serves as the senior technical bridge between customers, FAEs, Product Management, Program Management, Firmware Engineering, BIOS Engineering, Silicon Engineering, Platform Engineering, Validation, QA, and Customer Support teams.
The Firmware Apps Engineer will provide technical leadership across customer engagements involving firmware architecture, firmware customization, platform enablement, issue triage, root-cause analysis, firmware debugging, engineering escalations, feature requests, and production readiness.
The role requires deep firmware development expertise, strong customer-facing communication skills, and the ability to drive complex technical issues across globally distributed engineering organizations.
The successful candidate will act as the senior firmware subject matter expert for AMD Embedded x86 customers while helping accelerate customer adoption, improve product quality, and reduce issue resolution cycle times.
The Person
The ideal candidate is a recognized technical leader with extensive firmware development experience, strong debugging capabilities, and a proven track record supporting external customers and complex embedded platforms.
This person is comfortable operating in highly ambiguous technical environments, translating customer requirements into engineering solutions, driving cross-functional issue resolution, and influencing product direction.
- Strong customer-facing presence with excellent communication skills.
- Deep technical expertise in embedded firmware development and debugging.
- Strong system-level understanding across firmware, BIOS, silicon, operating systems, and platform hardware.
- Comfortable working with FAEs, customer engineers, engineering specialists, and leadership stakeholders.
- Proven ability to mentor engineers and drive technical excellence.
- Ability to balance customer urgency with engineering execution discipline.
- Strong ownership mindset and accountability.
A self-starter capable of independently driving highly complex technical investigations while providing technical leadership to broader firmware and applications engineering teams.
AMD's environment is fast paced, results oriented and built upon a legion of forward-thinking people with a passion for winning technology. This is an extraordinary opportunity to work in an outstanding company like AMD - Join us!
If you are keen on understanding performance, excited about small gains and are persistent until the solution is found, then this is the role for you.
Key Responsibilities
- Strategic Customer Technical Ownership
- Serve as the primary firmware technical lead for Embedded x86 customer engagements.
- Drive customer escalations involving firmware functionality, integration, customization, and platform enablement.
- Drive technical discussions with customers, FAEs, and engineering organizations.
- Influence customer adoption, production readiness, and long-term customer success.
Firmware Development & Customization
- Support firmware architecture, design, development, and integration activities.
- Work with customers to understand firmware feature requirements and implementation needs.
- Support customer-specific firmware configurations and feature enablement.
- Evaluate firmware enhancement requests and technical feasibility.
Advanced Firmware Debug & Root Cause Analysis
Lead Investigations Involving
- Embedded firmware environments , Platform initialization flows, Secure boot and platform security, Power management firmware, Platform management controllers,Firmware-silicon interactions, Firmware validation failures, Boot and runtime failures, Device initialization and enumeration issues ,Field-reported firmware defects
Customer Escalation Management
- Lead customer-critical firmware escalations.
- Develop structured debug plans and technical containment strategies.
- Provide detailed root-cause analysis and customer workaround recommendations.
- Drive closure across firmware, BIOS, silicon, platform, and validation teams.
Engineering Collaboration
- Work closely with:
- Firmware Engineering, BIOS Engineering, Silicon Engineering, Platform Engineering, Validation, Product Management, Program Management
- Drive issue prioritization and resolve cross-functional technical dependencies.
Customer & Field Enablement
- Support FAEs and customer-facing teams with advanced firmware technical expertise.
- Conduct architecture reviews and custom–er technical workshops.
- Provide firmware guidance, training, and best practices.
Continuous Improvement & Innovation
- Develop internal tools to improve debug productivity.
- Influence future firmware architecture improvements based on customer and field feedback.
Preferred Experience
- 13+ years of experience in Firmware Development, Embedded Software Development, Customer Engineering, Platform Engineering, Applications Engineering, or related technical roles.
- Strong hands-on firmware design, development, and debugging experience on embedded or x86 platforms.
- Experience developing and debugging low-level firmware and platform software.
- Experience with boot flows, firmware initialization, power management, security, and platform management functions.
- Strong understanding of:
- Firmware architecture , Embedded systems, Platform bring-up, Debug methodologies, System software interactions
- Experience supporting external customers, ODM/OEM engagements, field escalations, and production deployments.
- Strong platform-level debug skills spanning firmware, BIOS, operating systems, device drivers, silicon, and platform hardware.
- Strong Linux and embedded Linux experience.
- Experience with Python, C/C++, Shell scripting, and automation frameworks.
- Prior experience with AMD Embedded products, industrial, networking, automotive, storage, communications, or compute platforms is preferred.
Academic Credentials
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related technical field is required.
- Master’s degree in a relevant engineering or computer science discipline is preferred.
- Equivalent industry experience in firmware development, embedded software, platform engineering, or customer engineering may be considered where applicable.
Location
Bangalore, India
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.
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