NTT DATA North America
Website:
us.nttdata.com
Company:
https://www.linkedin.com/company/ntt-data-americas
Seniority: Not Applicable
Industries: IT Services and IT Consulting
Job details:
Req ID: 385815
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Software Development Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Mandatory Skills:
- Azure cloud
- Linux / Windows Administration
- Nagios / Opsgenie / PagerDuty
- Octopus / Jenkins (configure & run pipeline)
- Netbackup
Roles& Responsibilities:
Administer enterprise systems including Azure VMs ,
Linux/Windows servers, storage, and backup platforms
Implement OS hardening, patching, and vulnerability remediation
Support
certificate, secrets renewal
Monitor system health, availability, capacity, and performance across infrastructure platforms
Perform incident troubleshooting and root cause analysis for server, storage, backup, and access-related issues
Manage user access, permissions, groups, service accounts, and privileged access in alignment with security policies
Execute backup, restore, disaster recovery, and business continuity support activities as required
Maintain system inventory, configuration records, runbooks, SOPs, and operational documentation
Support change management activities including impact assessment, implementation planning, validation, and rollback readiness
Coordinate with application, network, security, database, and cloud teams to resolve infrastructure dependencies and service issues
Patching the systemsParticipate in on-call, shift handover, escalation, and production support activities to maintain service continuity
Support Expectations
Provide reliable day-to-day operational support for production and non-production infrastructure environments.
Respond to incidents, service requests, alerts, and escalations within agreed SLA timelines.
Participate in shift-based support, on-call coverage, weekend maintenance, and planned production activities as required.
Ensure smooth shift handovers by sharing pending tasks, open incidents, risks, and key updates with the next support team.
Follow standard operating procedures, change management processes, access control policies, and security guidelines.
Proactively monitor systems and take preventive actions to reduce outages, performance issues, and recurring incidents.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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