Service Relationship Manager-SALARIED PL AND WORKING CAPITAL-Sales

Service Relationship Manager-SALARIED PL AND WORKING CAPITAL-Sales

Kotak Mahindra Bank

Location: Mumbai Metropolitan Region
Job type: Full-time

Required skills

banking
communication skills
customer service
microsoft excel

About the role

Kotak Mahindra Bank

Website: kotak.com
Company: https://www.linkedin.com/company/kotak-mahindra-bank
Seniority: Not Applicable
Industries: Banking
Job details:
Role

Handling personalized service requests of Privy customers.
Generation of timely business MIS.
Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
Managing complaints of Privy customers and ensuring their resolution within TAT

Job Requirement

Excellent written and oral communication skills
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite
Good Knowledge of Microsoft Excel
Understanding of banking norms and processes.

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