JLL
Website:
co.jll
Company:
https://www.linkedin.com/company/jll
Seniority: Entry level
Industries: Real Estate
Job details:
Role summary: The Front Office Executive (Reception) is responsible for delivering a professional, welcoming front-desk experience for visitors and employees. This role manages reception operations, handles calls and correspondence, supports meeting/visitor logistics, maintains front-office records, and coordinates with workplace/facilities teams to ensure smooth day-to-day office service delivery.
Key responsibilities:
- Greet and assist visitors; manage visitor registration, badges, and meeting coordination
- Handle incoming calls, emails, and general front-office enquiries; route requests to the right teams
- Maintain reception area standards (cleanliness, signage, ambience) and ensure a professional workplace experience
- Manage meeting room support (bookings support, coordination, basic setup coordination where applicable)
- Coordinate deliveries/couriers; maintain logs for inbound/outbound mail and packages
- Support basic administrative tasks (documents, data entry, reports, invoices tracking if applicable)
- Liaise with security, housekeeping, IT, and facilities for day-to-day workplace issues and service requests
- Maintain front office records, checklists, and standard operating procedures (SOPs)
- Follow safety, security, and customer service protocols; escalate incidents as required
Required qualifications:
- Graduate (or equivalent) with experience in reception/front office/administration
- Strong communication skills (spoken and written) and a customer-first approach
- Proficiency with MS Office (Outlook, Word, Excel) and comfort using office systems/tools
- Professional grooming and ability to interact confidently with senior stakeholders and visitors
- Good organisational skills, multitasking ability, and attention to detail
Preferred qualifications:
- Experience in corporate reception, hospitality services, or facilities/workplace environment
- Familiarity with visitor management systems and meeting room booking tools
- Basic understanding of service request coordination and vendor/service partner follow-up
Click on Apply to know more.