Smart Moves Talent Crafters Pvt. Ltd.
Website:
smartmovesl.com
Company:
https://www.linkedin.com/company/smartmovesind
Seniority: Associate
Industries: Professional Training and Coaching
Job details:
JOB DESCRIPTION
Training Coordinator
Designation Training Coordinator Department Learning Experience Reports To Head – Learning Experience Team Supervised Individual Contributor Experience Required 3–5 years in project coordination, L&D operations, or a similar role Employment Type Full-Time Location India Work Mode In-office / Hybrid — as per organisational norms (depending on location)
ABOUT
We are an award-winning, global leadership development and consulting firm specialising in high-impact leadership training. We design and deliver experiential learning interventions for mid to senior level leaders across industries, working with a diverse network of Indian and global facilitators. Our work spans large-scale, multi-geography programmes — often blending in-person and virtual workshops, group coaching, peer learning circles, and digital learning on our LXP — delivered across multiple countries and time zones.
ROLE OVERVIEW
The Training Coordinator is a behind-the-desk operations role within the Learning Experience team, reporting to the Head – Learning Experience and working closely with the Content Developer. This person is the engine room that keeps our large, multi-country learning programmes running flawlessly — owning project plans, logistics, scheduling, trackers, and coordination so that facilitators, clients, and learners always have a seamless experience.
A typical programme might be a six-month intervention for 100 managers across 10 countries — three-day workshops followed by group coaching, peer learning circles, and LXP-based learning. The Training Coordinator orchestrates all the moving parts: building the project plan, blocking calendars, sending reminders and joining instructions, maintaining Excel trackers, and coordinating with the client's team to keep everything on schedule. The core of this role: exceptional organisation, attention to detail, speed and efficiency, and the ability to juggle many moving parts at once without dropping a single thread. Client interaction is limited and operational; this is primarily a coordination and project-management role.
KEY RESPONSIBILITIES
1. Project Planning & Coordination
• Build and maintain detailed project plans for multi-month, multi-country learning programmes, from kick-off to closure.
• Track milestones, dependencies, and deadlines across workshops, coaching, peer learning circles, and LXP activities.
• Anticipate bottlenecks, flag risks early, and keep every workstream on schedule.
• Maintain a single source of truth for programme status that the team and client can rely on.
2. Scheduling & Calendar Management
• Block and manage calendars for facilitators, coaches, participants, and client stakeholders across multiple time zones.
• Schedule workshops, coaching sessions, and peer learning circles, resolving conflicts and time-zone complexities.
• Set up virtual sessions (Zoom/Teams), generate joining links, and manage invites and rescheduling.
3. Logistics & Operations
• Coordinate all logistics for in-person and virtual programmes — venues, materials, participant lists, attendance, and pre-work.
• Prepare and distribute participant communications: reminders, joining instructions, pre-work nudges, and follow-ups.
• Ensure facilitators and coaches have everything they need, on time, for every session.
• Manage programme documentation, records, and version control.
4. Trackers, Reporting & Data
• Build and maintain Excel trackers for attendance, progress, completion, feedback, and programme health.
• Produce clear, accurate status updates and reports for the internal team and client.
• Consolidate feedback and evaluation data and present it in a usable format.
• Maintain meticulous, error-free records across all programmes.
5. Client & Stakeholder Coordination
• Coordinate operationally with the client's L&D/programme team on scheduling, nominations, logistics, and reminders.
• Serve as a reliable, responsive operational point of contact for day-to-day programme running.
• Keep internal and client stakeholders aligned and informed on timelines and next steps.
6. Automation & Efficiency
• Use automation, templates, and tools to streamline reminders, scheduling, tracking, and reporting.
• Identify and implement ways to run programmes faster and more efficiently over time.
• Support LXP administration — enrolments, reminders, progress tracking, and learner nudges.
SKILLS & COMPETENCIES
Core Skills (Mandatory)
• Outstanding attention to detail — accuracy is non-negotiable.
• Strong organisation, planning, and time-management skills.
• Proven ability to multitask and manage many concurrent workstreams calmly.
• Speed and efficiency — able to move fast without sacrificing quality.
• Advanced Excel skills (trackers, formulas, formatting, data consolidation).
• Confident calendar management and scheduling across multiple time zones.
• Clear, professional written and verbal communication.
Technical & Tools
• Proficiency in MS Office Suite — especially Excel; also Word, PowerPoint, Outlook.
• Comfort with collaboration and scheduling tools (Teams, Zoom, calendars, shared drives).
• Familiarity with, or quick ability to learn, Learning Experience Platforms (LXP) / LMS administration.
• Ability to use automation and productivity tools (e.g. templates, mail-merge, scheduling automation, AI assistants) to work efficiently.
Behavioural Competencies
• High ownership and reliability — things get done, on time, without being chased.
• Calm under pressure and comfortable managing ambiguity and shifting priorities.
• Proactive and anticipatory — spots issues before they become problems.
• Service mindset toward facilitators, clients, and learners.
• Team player who thrives in a fast-paced, collaborative environment.
EXPERIENCE REQUIREMENTS
• 3–5 years of experience in project coordination, training/L&D operations, programme management, or a similar coordination-heavy role (mandatory).
• Demonstrated experience managing logistics and schedules for multiple concurrent projects or events.
• Hands-on experience building and maintaining Excel trackers and project plans.
• Experience coordinating across teams, stakeholders, and (ideally) time zones.
• Exposure to L&D, training, consulting, or professional services environments (preferred).
• Experience with LXP/LMS platforms and automation tools (preferred).
QUALIFICATIONS
• Bachelor's degree in any discipline (mandatory); qualifications in business, management, or HR are an advantage.
• Certification or training in project management or coordination (e.g. project management fundamentals) is a plus, not a requirement.
WHAT WE OFFER
• A pivotal role at the heart of high-impact global leadership programmes.
• A collaborative, fast-paced environment where great execution is genuinely valued.
• Exposure to marquee global clients and world-class learning design and delivery.
• Opportunities to learn new tools, automation, and learning technology.
• Competitive compensation aligned with industry benchmarks, and room to grow. Note for the Hiring Team
This is an execution-focused, behind-the-desk coordination role — not a client-facing consulting or content-design role. Priority screening criteria: demonstrable attention to detail, advanced Excel, proven multitasking across concurrent projects, and strong organisation and scheduling ability. A practical Excel and organisation test at the screening stage is recommended. Comfort with automation and learning technology is a strong plus.
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