MSRcosmos LLC
Website:
msrcosmos.com
Company:
https://www.linkedin.com/company/msrcosmos-llc
Seniority: Mid-Senior level
Industries: IT Services and IT Consulting
Job details:
Role: ETRM Solution Architect (Endur, Azure & Integration Services)
Location: India (Fully Remote)
Work Hours:
- March-November = 1:30 PM-10:30 PM IST
- November-March = 2:30 PM-11:30 PM IST
Commercial ETRM & Digital Platform Services
Overview:
Support Company’s Commercial IT organization through:
- Production support for Company’s TriplePoint ETRM platform
- Endur-related integration delivery
- Azure cloud platform application services
- Cross-functional solution coordination
Support active Commercial IT initiatives including:
- Front-office ETRM support
- Endur implementation activities
- Azure cloud application deployment
- Coordination across architecture, security, platform, and deployment stakeholders
Key Responsibilities
ETRM Application Support
- Front-office and trading floor support for Company’s TriplePoint ETRM platform
- Level 1/Level 2 business and application support across the full deal lifecycle
- Partner with Front Office, Middle Office, Scheduling, Logistics, Risk, Settlements, Accounting, and Operations users
- User issue triage, troubleshooting, controlled configuration, and reference-data maintenance
- Incident and defect analysis, root cause support, recurrence-reduction recommendations, and escalation management
- Functional testing, validation, and documentation of support activities, known issues, and remediation steps
ETRM Integration Delivery
- Technical delivery leadership for ETRM integration initiatives, including Endur-related integration activities
- Support ETRM, Market Data, Risk, Scheduling, Logistics, and Finance systems
- Analysis and coordination of API, application integration, and technical dependencies
- Integration planning, technical issue resolution, testing coordination, and release alignment
- Collaboration across Houston and London business hours
Azure Cloud Platform Application Services
- Installation, configuration, upgrade, patching, and deployment support for Commercial IT applications and vendor packages hosted on Azure
- Application deployment support using DevOps tooling, including GitHub Actions and Terraform
- Troubleshooting and performance support for application components, servers, service monitors, databases, and related dependencies
- Collaboration with platform engineering, infrastructure, and security teams to support cloud implementation and application readiness
Cloud Solution Integration & Coordination
- Technical solution coordination across architecture, security architecture, platform architecture, packaging, and deployment control processes
- Identification, tracking, and escalation of project blockers and technical dependencies
- Coordination with solution architects to support application installation, deployment, integration, and operational readiness
- Recommendations for process improvements and dependency-management practices
Service Management & Technical Oversight
- Technical oversight of ETRM, integration, and cloud workstreams
- Solution direction, technical escalation support, and quality validation
- Workstream reporting, risk and dependency tracking, and coordination across onsite and offshore delivery teams
- Status reporting, escalation management, and coordination across Houston, London, and offshore delivery locations
Required Experience
- Commercial Energy Trading and Risk Management (ETRM) experience
- TriplePoint ETRM platform support experience
- Endur integration and implementation experience
- API and application integration experience
- Experience supporting Market Data, Risk, Scheduling, Logistics, and Finance systems
- Azure cloud platform application deployment and support experience
- Experience with GitHub Actions and Terraform
- Technical troubleshooting, testing, release management, and production support experience
- Experience working with Architecture, Security, Platform Engineering, and Deployment teams
Preferred Experience
- Front-office and trading floor support experience
- Experience supporting Commercial IT organizations
- Experience working across Houston and London business hours
- Experience coordinating complex technical dependencies across multiple project teams
Click on Apply to know more.