GenAirate Technologies
Website:
genairate.io
Company:
https://www.linkedin.com/company/genairate
Seniority: Mid-Senior level
Industries: Technology, Information and Internet
Job details:
About the Role
GenAirate Technologies builds SnapLine, an AI-powered submission intelligence platform that converts unstructured broker submissions, emails, PDFs, Excel files, images, into structured, decision-ready data for underwriters. Built for Lloyd's and the London Market, SnapLine is now expanding into US specialty insurance.
We're looking for a Senior Cloud & Platform Engineer to own the infrastructure powering SnapLine's AI pipelines as we scale across new customers and geographies. This is a hands-on role. You'll be running production systems, not just designing them on a whiteboard.
What You'll Do
- Own and scale our cloud infrastructure across AWS and GCP (ECS, VPC, IAM, Pub/Sub, Firestore, networking) supporting production AI workloads
- Operate and optimise our AI/ML pipeline and vector database (OpenSearch) as submission volume grows
- Maintain the infrastructure and documentation backing our SOC 2 Type 2 and ISO 27001 certifications, including working directly with auditors
- Design for the specific failure modes of document-heavy AI pipelines, such as messy PDFs, scanned images, and malformed spreadsheets, rather than generic SaaS scaling patterns
- Support enterprise security reviews as the technical point of contact for prospective customers, including US MGAs and Lloyd's-adjacent buyers
- Work closely with our engineering team (reporting into our core infra group) to keep systems reliable as we onboard new customers
What We're Looking For
- 3+ years running production cloud infrastructure, with deep hands-on experience across AWS and GCP (ECS, IAM, VPC, Pub/Sub, Firestore)
- Production experience with vector databases at scale. You've hit real failure modes (retrieval degradation, index rebuild downtime) and know how to design around them, not just deployed one in a demo
- Experience operating infrastructure through a SOC 2 or ISO 27001 audit cycle, ideally as the engineer answering auditor questions directly
- Comfortable communicating technical infrastructure decisions to non-technical stakeholders, including in customer-facing security reviews
- Experience with agentic AI or LLM-based systems in production is a strong plus (Bedrock or equivalent)
- Bonus: exposure to insurtech, fintech, or other regulated, related financial industries where data isolation and compliance carry real weight
What We're Not Looking For
- Big-name certifications, broad multi-cloud generalists with no depth, or infrastructure leadership experience without hands-on ownership. We need someone who can debug a 3am production issue and explain why it happened, not someone who's only ever managed the people who do.
Click on Apply to know more.