Audix GRC
Website:
audix.io
Company:
https://www.linkedin.com/company/audixgrc
Industries: IT Services and IT Consulting
Job details:
Company Description Audix GRC enables growing companies to become and stay audit-ready without building large internal compliance teams. The platform is built natively for DPDP, ISO 27001, SOC 2, RBI, and SEBI frameworks, while also supporting global standards such as GDPR for organisations scaling beyond India. Audix GRC automates evidence collection, policy management, and audit preparation so teams can focus on product development instead of manual compliance tasks. Designed for India’s regulatory environment and global needs, the solution helps organizations achieve faster time-to-audit-readiness than legacy GRC tools. Audix GRC is committed to keeping customers “Audit Ready. Always.” through a modern, efficient compliance platform.
Role Description This is a full-time, on-site Customer Success / Implementation Specialist role based in Hyderabad. The specialist will guide new customers through onboarding, configure the Audix GRC platform to match their compliance frameworks, and support data and workflow setup to ensure successful implementation. Day-to-day responsibilities include conducting product walkthroughs, training user teams, monitoring adoption and usage, and proactively addressing customer questions or issues. The role also involves gathering feedback, collaborating with product and engineering teams to improve the platform, and maintaining clear documentation of customer configurations and best practices. The specialist will work closely with customers to help them achieve and maintain audit readiness, ensuring strong long-term relationships and measurable customer outcomes.
Qualifications
- Customer-facing skills: ability to drive Customer Satisfaction and deliver high-quality Customer Service and Customer Support.
- Communication skills: strong verbal and written Communication skills for training, documentation, and stakeholder coordination.
- Analytical skills: solid Analytical Skills to understand compliance requirements, interpret customer needs, and configure solutions effectively.
- Relevant experience: prior experience in customer success, implementation, account management, or support in SaaS or B2B software environments.
- Domain knowledge: familiarity with compliance, information security, or GRC frameworks (such as DPDP, ISO 27001, SOC 2, RBI, SEBI, GDPR) is an advantage.
- Work style: ability to manage multiple customer projects, prioritise tasks, and collaborate effectively with cross-functional teams on-site.
- Education: bachelor’s degree in business, information technology, computer science, or a related field, or equivalent practical experience.
- 4+ Years of Relevant experience preferred (Negotiable if skills are proven)
What do you get
Excellent Pay
Opportunity to work with serial enterprenuers
Startup culture
Remote working opportunities
Traveling Opportunities
Access to paid conferences
Click on Apply to know more.