Creative Handicrafts
Website:
creativehandicrafts.org
Company:
https://www.linkedin.com/company/creative-handicrafts-mumbai
Industries: Retail Apparel and Fashion
Job details:
We are hiring: Export Documentation & Management Officer
Creative Handicrafts (Andheri East, Mumbai - 93) — Full-time, Onsite role
About us:
Creative Handicrafts is a purpose-driven organization working in sustainable and ethical fashion. We partner with artisan groups and producers to deliver high-quality apparel to international buyers.
Role summary:
As an Export Documentation & Management Officer you will manage end-to-end export and import documentation, coordinate with customs agents, forwarders and banks, and handle client correspondence to ensure smooth international shipments.
Key responsibilities:
- Prepare export and import documents: commercial invoices, packing lists, shipping bills, bills of lading/airway bills, certificates of origin, and other required paperwork.
- Coordinate and follow up with customs clearance agents and freight forwarders to ensure timely clearance and shipment.
- Manage correspondence with international clients, confirming shipment details and documentation.
- Liaise with banks for documentary credits, shipping guarantees, and payment follow-ups.
- Independently manage all export/import matters and maintain accurate records and filing.
- Track shipments and update internal teams and clients on status and delays.
- Ensure compliance with export/import regulations and company SOPs.
Required qualifications & skills:
- Degree or equivalent.
- Proven experience managing export/import documentation and related processes.
- Familiarity with shipping documentation: invoices, packing lists, shipping bills, bills of lading, certificates of origin, etc.
- Good written and spoken English for client correspondence.
- Strong organization, attention to detail, and ability to work independently.
- Proactive follow-up skills and comfort liaising with customs, forwarders, and banks.
- Experience with export compliance procedures and EDI/port community systems is a plus.
What we offer:
- Salary: Negotiable and commensurate with education and experience.
- Supportive and collaborative team environment.
- Opportunity to contribute to a purpose-driven organization focused on sustainable and ethical fashion.
How to apply:
Please send your CV and a brief cover letter highlighting relevant export documentation experience to johnyjoseph@creativehandicrafts.org with the subject line: Export Documentation & Management Officer — [Your Name]. Applications reviewed on a rolling basis.
Click on Apply to know more.