The Whispering Woods Resort
Website:
whisperingwoodsgc.com
Company:
https://www.linkedin.com/company/the-whispering-woods-resort
Seniority: Mid-Senior level
Industries: Hospitality
Job details:
We’re Hiring: Sales & Guest Relations Executive
Whispering Woods Resort | Sets in the City
We’re looking for a Sales & Guest Relations Executive who is passionate about hospitality, sales, and creating memorable guest experiences.
What are we looking for :
- Prior experience in sales, preferably within the hospitality industry
- Good understanding and hands-on experience with OTA platforms
- Excellent communication skills and confidence handling calls, emails, and chats
- Strong customer-service mindset with the ability to understand and assist guests throughout their journey
- Ability to handle guest queries, concerns, and complaints professionally and ensure timely resolution
- Strong follow-up and relationship-building skills
- A proactive, positive, and solution-oriented approach
- Ability to convert enquiries into bookings and contribute to overall revenue growth
What you will be doing:
- Handle sales enquiries across calls, emails, chats, and OTA platforms
- Assist guests from the initial enquiry through booking and post-stay interactions
- Coordinate with internal teams to ensure a smooth guest experience
- Resolve guest concerns and ensure issues are addressed promptly
- Follow up with leads and maximise booking conversions
- Build strong relationships with guests and encourage repeat business
- Support the resort’s overall sales and guest-relations efforts
If you have a hospitality background, strong sales skills, and genuinely enjoy taking care of guests, we’d love to hear from you!
📩 Interested candidates can share their CV with us at people@thewhisperingwoods.in
Click on Apply to know more.