ANSR
Website:
ansrinc.com
Company:
https://www.linkedin.com/company/ansr-global
Seniority: Mid-Senior level
Industries: Airlines and Aviation
Job details:
ANSR is hiring for one of its clients.
About American Airlines:
To Care for People on Life's Journey®. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries.
American Airlines is transforming the way it delivers technology to its customers and team members worldwide.
American’s Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.
INTRO:
Are you ready to explore a world of possibilities, both at work and during your time off Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!
WHY YOU’LL LOVE THIS JOB:
As part of the Contact Center Platforms team, you will strive to provide technology solutions that will help contact centers across American Airlines modernize the way they perform their day-to-day work. You'll develop relationships with stakeholders across the company as you define what problems they're looking to solve, find ways to use data to formulate a product strategy for delivering these solutions, and focus primarily on the user experience. If you enjoy mixing strategic and tactical skills to achieve outcomes, questioning the status quo, and delivering intuitive solutions that will exercise a user experience skillset, then this job is for you!
WHAT YOU’LL DO:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership’s attention
- Coordinates with other Product team members to manage product dependencies and increments of value
- Performs continuous product discovery and offers valuable solutions that align to Product OKRs
- Understands the budgetary implications, related organizational constraints in factoring areas of focus
- Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.
- Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need
- Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
- Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
- Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
- Practices agility in discovering and delivering value continuously
ALL YOU’LL NEED FOR SUCCESS:
Minimum Qualifications – Education & Prior Job Experience:
- Bachelor’s degree in related field plus 3 years of experience in Product Management/Delivery (ex: product analyst, user researcher, product owner, etc.)
- 3+ years of equivalent Product Management/Delivery experience Preferred Qualifications – Education & Prior Job Experience:
- Experience determining Product Market fit and defining a Go-to-Market strategy
- Demonstrate familiarity with Agile Product Management tools
Skills, Licenses, and Certifications:
- Relevant certifications in Product Management/Product Delivery field
- Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
- Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease.
- Possess proficient analytical, problem solving and decision-making skill.
- Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership.
- Strong ability to work independently and manage one’s time.
LANGUAGE / COMMUNICATION SKILLS:
- Ability to effectively communicate both verbally and written with all levels within the organization
- Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note: If the Company has reason to question an employee’s physical ability to safely and/or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.
FEEL FREE TO BE YOURSELF AT AMERICAN:
- Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey. Feel free to be yourself at American.
COMPETENCIES:
- Caring
- Collaboration
- Development
- Future
- Results
Click on Apply to know more.
