Everkind Consumers
Website:
ayaniwaters.in
Company:
https://www.linkedin.com/company/everkind-consumers
Industries: Retail
Job details:
Location: North Bangalore (India)
Work Mode: Currently Hybrid - 2/3 times per week in office (Eventually WFO)
Work directly with the founder on high-impact projects that drive growth, Marketing Impact.
This is a Marketing & Ecommerce Role :
This role is ideal for someone who enjoys working across product, operations, and marketing execution, ensuring that ideas move quickly from planning to execution and has some previous ecommerce experience.
E-commerce Channel Operations, TikTok & Shopify Management
Store & Catalog operations
- Own day-to-day operations for the US store — catalog, collections, variants, pricing, bundles, and promotions.
- Maintain discount/coupon hygiene — codes, eligibility, expiry, and stacking rules — so nothing leaks margin or breaks at checkout.
- Keep the store technically healthy: working integrations, apps, and payment gateways, with no broken links, assets, or redirects.
- Raise tickets on Ecommerce channels whenever
Order, fulfillment & post-purchase operations
- Coordinate the order-to-delivery flow with the warehouse/3PL and shipping partners; track and resolve stuck, delayed, or failed orders.
- Manage returns, refunds and keep post-purchase communication in check with the agency (order confirmation, shipping, tracking, delivery) accurately.
- Respond to customer queries to close the loop on order-related tickets and recurring complaints.
Product Detail Page Hygiene
- Ensure all PDP media is correct, high-quality, and renders cleanly on mobile and desktop.
- Verify product claims are accurate and compliant for the US market
- Make sure reviews, ratings, and trust elements display correctly; flag and fix missing or broken content.
Conversion & CRO (Across D2C & Ecommerce)
- Own the funnel from traffic → PDP → cart → checkout; diagnose drop-offs across homepage, collections, PDPs, cart, and checkout.
- Run and assist with A/B tests on landing pages, offers, bundles, pricing, and product messaging.
- Keep product availability, promotions, and on-site communication aligned with revenue goals.
- Build and execute retention flows across Email, SMS, WhatsApp, and push notifications (e.g. Klaviyo).
- Create & Manage customer segments based on behavior, purchase history, category preference, geography, and customer value.
- Drive repeat purchases, subscription programs, loyalty initiatives, and win-back campaigns.
- Improve LTV through personalized journeys, automated flows, and strong retention-led campaigns.
Inventory, Operations & Product Launches
- Monitor inventory health across SKUs and keep Shopify stock synced with the warehouse/3PL.
- Prevent stockouts and overselling (India to US Stock Connection) — set reorder triggers and flag low-stock SKUs early (cross-border lead times are long, so plan ahead).
- Forecast demand for launches, promotions, and peak events (BFCM, holidays) so inventory is ready before the spike.
- Track operational KPIs — fulfillment rate, OOS rate, return/RTO rate, delivery SLAs — and surface issues early.
- Stock Management - India & US Warehouse co-ordination & management along with founders & finance team
- Map availability — OOS handling, backorders, and protecting bestsellers from going dark.
Product Launches
- Assist in coordinating product launches and new-product-development timelines.
- Work with cross-functional teams to ensure readiness across:
- Packaging
- Content assets
- Product claims
- Launch communication
Analytics & Reporting
- Maintain Overall dashboards tracking acquisition, retention, conversion, and profitability KPIs.
- Hands-on (or fast-learning) across a modern D2C stack: Shopify analytics, GA4, Klaviyo and similar attribution/analytics tools.
- Turn data into clear weekly/monthly actionables — with learnings, risks and opportunities.
Requirements:
3+ years of work experience (Best Case in a Growth/Ecomm/Consumer Business)
- Obsessed with processes, detail, and velocity - Ideally you dislike inefficiency and love building order in chaos.
- Fluent in both data and narrative equally comfortable in spreadsheets and strategy.
- Timely and well-executed product launches
- Ability to context-switch rapidly across business, product & marketing.
- Fast learner with a strong ownership mindset and ability to drive results independently.
Benefits and Perks:
- Supportive team, fast-growth environment, and high ownership opportunities
- Open to ESOPs
Click on Apply to know more.