BrightCHAMPS
Website:
brightchamps.com
Company:
https://www.linkedin.com/company/brightchamps
Industries: E-learning
Job details:
About BrightChamps
BrightChamps is a global live-learning edtech platform helping kids aged 6–16 learn next‑gen life skills like coding, financial literacy, communication skills, and robotics across 25+ countries.
Role Overview
BrightChamps is looking for a proactive and detail-oriented Academy Operations Executive to strengthen our demo operations team. This role involves ensuring smooth execution of demo classes, coordinating with teachers across international time zones, and supporting new part-time teachers during their onboarding journey. The executive will play a key role in maintaining operational efficiency, accuracy, and timely communication.
Key Responsibilities
- Act as the first point of contact for new part-time teachers during their initial 45 days (or first conversation), ensuring smooth onboarding and successful demo delivery.
- Schedule, track, and monitor demo classes, addressing challenges as they arise.
- Coordinate with teachers to confirm availability and keep slot information updated.
- Escalate issues to senior team members when required and follow through until resolution.
- Support operational reporting, data entry, and maintenance of daily trackers.
- Share timely updates with managers and team leads to enable informed decision-making.
- Collaborate with peers to ensure seamless execution of demo operations across regions.
Qualifications & Skills
- Bachelor’s degree in any discipline (freshers welcome to apply).
- 0–3 years of experience; prior exposure to EdTech is an advantage.
- Strong communication, coordination, and interpersonal skills.
- Basic proficiency in MS Excel/Google Sheets.
- Ability to multitask and work effectively in a fast-paced environment.
- Detail-oriented team player with a problem-solving mindset.
Click on Apply to know more.