Smilebird Health
Website:
smilebirddental.com
Company:
https://www.linkedin.com/company/smilebird
Seniority: Mid-Senior level
Industries: Hospitals and Health Care
Job details:
Company Description Smilebird Health aims to build India’s most trusted network of doctor-partnered clinics, enabling doctors to focus fully on patient care while the company manages operations and support. Through technology-driven systems, Smilebird Health helps clinics grow, streamline workflows, and improve patient experiences. The organization emphasizes strong partnerships with medical professionals and operational excellence. Team members join a mission-driven environment that values innovation, reliability, and long-term clinic success.
Role Description The Human Resources and Training Manager is a full-time, on-site role based in Delhi NCR. This position is responsible for overseeing end-to-end HR operations, including talent acquisition, onboarding, performance management, and employee relations for clinic and corporate staff. The role manages the design and delivery of training programs, ensuring employees and clinicians receive consistent, high-quality development and compliance training. Day-to-day tasks include partnering with leadership to identify staffing needs, maintaining HR policies and procedures, coordinating training schedules, tracking learning outcomes, and supporting a positive, inclusive workplace culture. The manager will also handle HR documentation, assist with compensation and benefits processes, and ensure alignment with organisational goals and regulatory requirements.
Qualifications
- Experience in core HR functions such as recruitment, onboarding, performance management, ESIC, EPF, payroll management, and employee relations is a must
- Skills in designing, implementing, and evaluating training programs, workshops, and learning initiatives.
- Ability to create and maintain HR policies, handle documentation, and support compliance with relevant labor and healthcare regulations.
- Strong communication, facilitation, and interpersonal skills, with the ability to work closely with clinical and non-clinical teams.
- Demonstrated organizational and problem-solving abilities, with attention to detail and a focus on continuous improvement.
- Proficiency in HRIS or related HR tools and comfort with technology-driven operations.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field; HR certifications are an advantage.
- Prior experience in healthcare, clinic operations, or a service-focused environment is preferred.
Click on Apply to know more.
