Google Operations Center
Website:
googleoperationscenter.com
Company:
https://www.linkedin.com/company/googleoperationscenter
Seniority: Not Applicable
Industries: Technology, Information and Internet
Job details:
Join Us!
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
This job posting is part of our proactive talent pipelining efforts for future openings. While there may not be an immediate vacancy, candidates may be invited to complete assessments or interviews at this stage. By applying, you consent to being considered for relevant opportunities that may arise within the next 6 months.
Role Overview
As a QA Team Lead, you will spearhead our testing strategy across Web, Mobile, and API platforms while mentoring and scaling a high-performing team of QA engineers. You will drive process optimization within CI/CD pipelines, partner with cross-functional leadership to ensure release readiness, and leverage key quality metrics to provide actionable insights to senior stakeholders.
Position Responsibilities
- Team Leadership & Mentorship: Guide, mentor, and grow a team of manual and automation QA engineers. Conduct regular 1-on-1s, set performance goals, and foster a culture of continuous learning.
- QA Strategy & Architecture: Define, implement, and maintain the overall test strategy across multiple platforms (Web, Mobile, API). Oversee the design and scaling of automation frameworks.
- Process Optimization: Integrate QA processes seamlessly into the CI/CD pipeline and Agile/Scrum workflows.
- Release Management: Partner with Product Managers and Engineering Leads to assess release readiness, manage risk, and coordinate deployment schedules.
- Metrics & Reporting: Establish and track key quality metrics (e.g., test coverage, defect escape rate, automation ROI) and regularly report insights to senior leadership.
Minimum Requirements
- Experience: 5+ years in Software Quality Assurance, with at least 2 years in a lead or senior capacity.
- Automation Toolkit: Proficient with modern automation frameworks (e.g., Playwright, Selenium, Cypress) and languages (e.g., JavaScript/TypeScript, Python, or Java).
- Testing Scope: Deep experience in API testing (Postman, RestAssured), performance testing (JMeter), and mobile testing (Appium).
- Soft Skills: Exceptional communication, risk management, and the ability to advocate for quality without stalling product velocity.
Preferred Qualifications
Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
Benefits
- We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.
Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.
Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.
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