Mirah Hospitality
Website:
mirahhospitality.com
Company:
https://www.linkedin.com/company/mirah-hospitality
Seniority: Entry level
Industries: Hospitality
Job details:
Company Description Mirah Hospitality is a leading food and beverage group in India with nearly 25 years of experience in building iconic hospitality brands. The portfolio includes popular concepts such as Hitchki, Bayroute, and Rajdhani, all designed around strong brand identity and consistent guest experiences. With 30+ outlets, Mirah operates on scalable models that support sustainable growth and a vibrant food and nightlife culture. The organization is deeply people-first, focusing on nurturing talent, encouraging ownership, and creating engaging environments for both teams and guests. Backed by the SKFS Group, Mirah benefits from strong operational expertise and a solid legacy in food services.
Role Description This is a full-time, on-site Steward / Captain role based in Mumbai. The role involves welcoming guests, presenting menus, taking orders accurately, and coordinating with the kitchen and bar to ensure timely, high-quality food and beverage service. The Steward / Captain will oversee table settings, maintain cleanliness and hygiene in the service area, and ensure that all service standards and safety protocols are followed. Responsibilities include managing guest queries or concerns, supporting reservation and seating plans, and assisting with billing and payment procedures. The position also involves guiding junior team members, participating in training sessions, and contributing to smooth daily operations during peak service hours and special events.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and courteously with guests.
- Knowledge of food & beverage operations and food service standards, including menu items, basic culinary terms, and service etiquette.
- Experience in training or mentoring team members, with the ability to support skill development and uphold service quality.
- Previous experience in restaurants, cafes, lounges, or hotels preferred, ideally in steward, captain, or front-of-house roles.
- Ability to work flexible hours, including evenings, weekends, and holidays, and perform well in fast-paced environments.
- Attention to hygiene, safety, and grooming standards, with adherence to company policies and regulatory requirements.
- Basic POS and billing knowledge; familiarity with reservation systems is an advantage.
- High school diploma or equivalent required; formal hospitality training or certification is an added benefit.
LOCATION : PUNE
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