EXL
Website:
exlservice.com
Company:
https://www.linkedin.com/company/exl-service
Seniority: Not Applicable
Industries: Business Consulting and Services
Job details:
Key Responsibilities
- Solution Architecture & Technical Leadership
- Architect enterprise-grade agentic and LLM solutions (single-agent, multi-agent, tool-driven workflows)
- Define scalable GenAI system design patterns (RAG, orchestration layers, evaluation frameworks)
- Act as the technical anchor for GenAI initiatives across projects
- Drive design reviews, architecture governance, and best practices
- Agentic AI & LLM Engineering
- Design and build agentic systems using LLMs for use cases such as: - Knowledge assistants
- Document automation & intelligence
- Workflow orchestration
- Implement advanced prompt engineering strategies, prompt orchestration, and reasoning chains
- Build tool-calling / function-calling frameworks for agent workflows
- RAG & Retrieval Systems
- Lead end-to-end implementation of RAG pipelines: - Data ingestion → chunking → embeddings → vector indexing → retrieval → response generation
- Optimise retrieval quality (recall, relevance, grounding)
- Evaluate and benchmark different architectures
- Productisation & Engineering Excellence
- Develop production-grade APIs/services (FastAPI, Flask, etc.)
- Drive code quality, testing standards, and reusable architecture components
- Ensure solutions are performance optimised (latency, cost, reliability)
- Governance, Safety & Evaluation
- Implement LLM guardrails: - Hallucination control
- Safety filters
- Policy enforcement
- Define evaluation frameworks: - Response quality metrics
- RAG benchmarking
- Human-in-the-loop validation
- Collaboration & Delivery Leadership
- Partner with: - Data Engineering → pipelines, data quality, governance
- MLOps → deployment, CI/CD, monitoring
- Business/Product → use-case alignment
- Drive end-to-end delivery ownership across multiple projects
- Technical Leadership Responsibilities (Critical Addition)
- Mentor and guide junior engineers and project teams
- Conduct technical reviews, solution walkthroughs, and code reviews
- Support pre-sales / RFPs / solution proposals with architecture inputs
- Drive reusable accelerators, frameworks, and COE assets
- Stay ahead of industry evolution and help shape EXL’s GenAI strategy
- Influence technology choice, design decisions, and roadmap planning
Must-Have Skills
Experience
- 9–12 years total experience
- 2–4+ years hands-on in LLM / GenAI delivery (production use cases)
LLM / GenAI & Agentic Engineering
- Strong hands-on experience with: - LLMs (Claude, OpenAI, etc.)
- RAG pipelines and retrieval optimisation
- GPT + Agentic AI implementation experience
- Experience with: - LangChain, LangGraph, or similar frameworks
- Agent orchestration and tool-calling architectures
- Deep understanding of: - LLM limitations, evaluation, and optimisation strategies
Core Engineering
- Strong Python/Pyspark engineering expertise (production-grade development) with proven API integration experience
- Deep data analysis experience and handling large volume of data
- Fabric/Azure Databricks/Snowflake data engineering integration skills
- Good exposure to: - Cloud platforms (Azure/AWS/GCP)
- SQL
- Containers, CI/CD, monitoring
Data / AI Foundations (Mandatory)
Prior Experience In One Or More
- Data Engineering (ETL/ELT, pipelines, orchestration)
- Data Science / ML lifecycle (especially NLP)
- Analytics engineering / data products
Leadership Capabilities
- Experience leading solution design or small teams
- Ability to translate business problems into AI solutions
- Strong stakeholder communication and influencing skills
Good-to-Have / Preferred
- Fine-tuning approaches: LoRA / PEFT / prompt tuning
- Experience with Azure AI stack (Azure OpenAI, AI Search)
- Exposure to: - Enterprise security & data privacy in GenAI
- Coding agents / autonomous agent frameworks
Experience in insurance / BFSI domains (valuable for EXL use cases)
Click on Apply to know more.
