Venkat Center for Aesthetic Health (Hair, Skin, Plastic Surgery and ENT)
Website:
venkatcenter.com
Seniority: Entry level
Job details:
Company Description Venkat Center for Aesthetic Health is a specialized clinic offering comprehensive services in hair restoration, skin care, plastic surgery, and ENT. The center focuses on providing safe, evidence-based treatments supported by modern medical technology and experienced clinical professionals. It aims to deliver personalized care and clear communication to individuals seeking aesthetic and corrective procedures. Team members work in a patient-centered environment that values professionalism, empathy, and continuous improvement. The clinic is committed to maintaining high standards of service, hygiene, and confidentiality for all visitors.
Role Description The Receptionist is a full-time, on-site role based in Bengaluru South. This position is responsible for welcoming patients and visitors, managing front-desk check-in and check-out, answering phone calls, and responding to inquiries in a professional manner. Daily tasks include scheduling and confirming appointments, coordinating with medical and administrative staff, maintaining patient records, and handling billing or payment queries at the reception desk. The Receptionist also ensures that the waiting area is tidy and organized, assists with basic administrative duties such as filing and data entry, and supports smooth communication between patients and clinical teams. The role requires consistent adherence to clinic protocols, privacy standards, and a courteous approach to every interaction.
Qualifications
- Strong communication and interpersonal skills, with the ability to interact courteously with diverse patients and staff.
- Competence in basic computer use and clinic management software, including appointment scheduling and data entry.
- Organizational and time-management abilities to handle multiple calls, walk-ins, and administrative tasks efficiently.
- Attention to detail and reliability in maintaining records, managing payments, and following standard operating procedures.
- Prior experience in a healthcare, clinic, or customer-facing front-office environment is preferred.
- Proficiency in English; knowledge of local languages commonly spoken in Bengaluru South is an advantage.
- Ability to maintain patient confidentiality, a professional appearance, and a calm demeanor in busy situations.
- Minimum high school diploma; a graduate degree or relevant certification in office administration or hospitality is a plus.
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