GSPANN Technologies, Inc
Website:
gspann.com
Company:
https://www.linkedin.com/company/gspann-technologies-inc
Seniority: Mid-Senior level
Industries: Information Technology & Services
Job details:
About the Company:
Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 2000+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm.
Experience: 4 to 7 Years
Job location: Gurugram/Hyderabad
Required skills: Datadog, Observability, Infrastructure, APM, ITSM, Devops, SRE
Job Summary:
We are seeking a Datadog Platform & Observability Engineer to design, implement, operate, and continuously improve our enterprise observability platform. This role enables engineering and operations teams to collect reliable telemetry, detect issues early, troubleshoot efficiently collaborating with Engineering teams, and manage observability governance and costs at scale.
Key Responsibilities:
- Design, configure, and maintain Datadog monitors, dashboards, alerts, and integrations.
- Implement and support Infrastructure Monitoring, APM, Log Management, Synthetic Monitoring, RUM, and API monitoring.
- Configure application and infrastructure telemetry, including metrics, logs, traces, and events.
- Build and optimize Datadog log pipelines, parsing rules, indexes, retention filters, and enrichment.
- Configure and troubleshoot Datadog Agents across Windows, Linux, cloud, containers, and Kubernetes environments.
- Develop application-specific dashboards providing end-to-end visibility into application health and performance.
- Create proactive alerts for critical applications, APIs, infrastructure components, and business services.
- Review existing monitors and continuously improve alert thresholds, noise reduction, duplicate alerts, and actionable notifications.
- Support application teams with troubleshooting using logs, traces, metrics, and dependency information.
- Perform monitoring gap assessments and recommend improvements.
- Integrate Datadog with ITSM and collaboration platforms such as Ivanti, ServiceNow, Teams, Slack, or other enterprise tools.
- Support automation and event-driven incident creation/enrichment.
- Work with DevOps/SRE teams to implement monitoring-as-code using Terraform or similar tools.
- Participate in major incident troubleshooting and support RCA/problem management activities.
- Create and maintain SOPs, monitoring standards, technical documentation, and knowledge articles.
- Conduct knowledge-transfer sessions and help support teams effectively use Datadog for incident triage.
- Track monitoring effectiveness and demonstrate measurable improvements such as reduced alert noise, faster detection, lower MTTR, and fewer repeat incidents.
Experience, Skills & Competencies:
- Strong hands-on experience with Datadog.
- Datadog Infrastructure Monitoring and Agent configuration.
- APM and Distributed Tracing.
- Log Management and Log Pipelines.
- Datadog dashboards, monitors, alerts, and notification configuration.
- Synthetic/API monitoring.
- Experience troubleshooting Windows and Linux systems.
- Good understanding of cloud platforms, preferably Azure and/or AWS.
- Knowledge of containers and Kubernetes monitoring.
- Understanding of REST APIs, JSON, and integration concepts.
- Scripting knowledge in Python, PowerShell, Bash, or similar languages.
- Experience with Terraform or Infrastructure-as-Code is preferred.
- Strong troubleshooting and root-cause analysis skills.
Good to Have
- Datadog RUM and Digital Experience Monitoring experience.
- Network monitoring experience.
- Azure Monitor / Log Analytics knowledge.
- Experience integrating Datadog with Ivanti.
- Workato or other integration/automation platform experience.
- SRE/Observability implementation experience.
- CI/CD monitoring experience.
- Exposure to application performance optimization and capacity planning.
- ITIL knowledge covering Incident, Problem, and Change Management.
Key Expectations
The engineer should not only maintain existing monitoring but continuously identify opportunities to move operations from reactive support to proactive issue detection and prevention.
The person should be capable of independently identifying monitoring gaps, proposing solutions, implementing improvements, and working across multiple technical teams.
Why choose GSPANN
“We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create.
With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.
GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.
We’re a close-knit family of more than 2000 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.
We invite you to carry forward the baton of innovation in technology with us.
At GSPANN, we do not service. We Co-create.
Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.
Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace
Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU
Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues
Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family
Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors.
We invite you to carry forward the baton of innovation in technology with us.
Let’s Co-create.
Click on Apply to know more.