Xebia
Website:
xebia.com
Company:
https://www.linkedin.com/company/xebia
Industries: IT Services and IT Consulting
Job details:
Role Purpose:
The Business Analyst supports the development and continuous improvement of the
Airline Website and CMS platform, ensuring delivery of high-quality, customer-centric
digital experiences that drive key digital and commercial KPIs.
This role is part of a critical customer-facing digital product area and works closely with
Product, Digital, Ecommerce, Technology, UX, and Content teams. The Business
Analyst is responsible for eliciting, analysing, documenting, and validating
requirements, ensuring business priorities are clearly translated into implementable
user stories and delivered effectively by Agile teams.
The role operates within a SAFe Agile Release Train (ART) and collaborates with
multiple Product Owners and scrum teams to manage dependencies and enable
end-to-end delivery across the customer journey.
Key Accountabilities:
Requirements & Analysis
Translate product strategy and roadmap into clear business and functional
requirements.
Analyse customer, business, and system needs for airline website and CMS
initiatives
Support feature discovery and solution definition with UX, architecture, and
development teams
Backlog & Sprint Support
Support Product Owners in maintaining a high-quality, ready-to-deliver
backlog
Detail features and user stories with acceptance criteria and acceptance tests
Ensure development teams clearly understand requirements and desired
outcomes
Assist in managing dependencies across teams and Product Owners
Delivery & Quality
Validate delivered features against acceptance criteria and Definition of Done
Support UAT planning, execution, defect triage, and business sign-off
Assist with sprint reviews, demos, and stakeholder validation sessions
Agile & SAFe Participation
Participate in SAFe ceremonies including PO Sync, Program Backlog
Refinement, WSJF, Sprint Planning, and PI Planning
Support retrospectives and continuous improvement initiatives
Maintain relevant Agile artefacts including backlogs, program Kanban updates,
and documentation
Stakeholder Engagement
Act as a liaison between business stakeholders, product leadership, and delivery
teams
Ensure consistent communication of requirements, progress, risks, and
dependencies
Education & Experience:
Essential
5+ years’ experience as a Business Analyst or in product development roles
within digital, airline, ecommerce, fintech, or financial services environments
Bachelor’s degree in Computer Science, Information Systems, Engineering,
or equivalent
Strong experience working in Agile delivery environments (Scrum and SAFe)
2+ years’ experience with Adobe Experience Manager (AEM) or similar CMS
platforms (preferred)
2+ years’ experience using JIRA for epics, features, user stories, and sprint
backlogs (mandatory)
Proven delivery experience on customer-facing digital platforms
Strong analytical, documentation, communication, and stakeholder
management skills
[Classification:Public]
Desirable
SAFe Product Owner / Product Manager certification
Agile or Business Analysis certifications (CSPO, PSPO, PMI-PBA, IIBA)
Key Competencies
Requirements analysis & problem solving
Stakeholder management and collaboration
Attention to detail and quality orientation
Ability to manage priorities and deadlines
Click on Apply to know more.