Ease Commerce
Website:
easecommerce.in
Company:
https://www.linkedin.com/company/easecommercetechnologies
Industries: Software Development
Job details:
Company Description Ease Commerce is India’s leading all-in-one CRM software, designed to simplify and streamline every key business process. The platform supports customer, order, inventory, task, accounts, listing, and product management from a single, integrated dashboard. Ease Commerce helps businesses enhance productivity, achieve operational excellence, and maintain robust financial control through features such as task management, payment reconciliation, and warehouse management. Its customer support and data analytics capabilities enable organizations to stay close to their customers, leverage actionable insights, and drive sustainable growth. As a trusted partner, Ease Commerce focuses on delivering efficiency, scalability, and ease of use to businesses of all sizes.
Role Description This is a full-time, on-site Product Consultant/Sales role based in Indore. The Product Consultant/Sales professional will engage prospective and existing customers to understand their business processes and recommend suitable Ease Commerce CRM solutions. Day-to-day responsibilities include conducting product demos, explaining key features and benefits, responding to inquiries, and guiding customers through the onboarding process. The role involves collaborating with internal teams to tailor solutions, tracking leads and opportunities, and maintaining accurate records in the CRM. The individual is expected to build long-term customer relationships, achieve sales targets, provide product feedback to the product management team, and support continuous improvement of the overall customer experience.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and build lasting relationships.
- Candidates should possess solid Consulting and Product Management skills to understand business requirements and position the CRM solution appropriately.
- Candidates should possess strong Analytical Skills to interpret customer needs, analyze usage data, and identify opportunities for upselling or optimization.
- Candidates should possess sales and negotiation abilities, including experience in B2B SaaS or technology product sales.
- 2–5 years of experience in product consulting, sales, account management, or a related customer-facing role.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.
- Comfort with CRM tools and business software; ability to learn new product features quickly.
- Proactive problem-solving attitude, ability to work with cross-functional teams, and a focus on achieving measurable results.
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